Senior ServiceNow Developer/Platform Manager

Há 1 mês


Lisboa, Lisboa, Portugal Stefanini Portugal Tempo inteiro

Job Title: ServiceNow Senior Developer/Platform Manager

About the Role:
Stefanini Portugal is seeking an experienced ServiceNow Senior Developer/Platform Manager to join our team in Lisbon. As a member of our team, you will play a critical role in the internal development and implementation of features, actively participating in design thinking and solution proposition to meet client needs and requirements.

Responsibilities:
- Responsible for planning and coordinating platform upgrades, working closely with internal and external teams to minimize the impact on daily operations and ensuring that customizations in processes remain functional.
- Build mechanisms to monitor the status of integrations with other critical systems, playing a crucial role in handling operations across companies.
- Responsible for building the pipeline of developments to be deployed in production, adhering to deployment windows.
- Utilize in-depth knowledge of ServiceNow modules, including ITSM, CSDM/CMDB, and ITOM, to address complex challenges in the food retail business, ensuring that implementations are scalable in various dimensions.
- Collaborate with cross-functional teams, including developers, business analysts, and project managers, to deliver high-quality solutions.
- Investigate and resolve technical issues, providing expert guidance to ensure smooth project delivery.

Requirements:
- Bachelor's degree in computer science, information technology, or a related field.
- Proven experience as a ServiceNow Senior Developer and Platform Manager, with a minimum of 5 years in senior developer and platform management roles.
- Strong knowledge of ServiceNow modules, including ITSM, CSDM/CMDB, and ITOM.
- Excellent problem-solving and communication skills, with fluency in English.

What We Offer:
- Competitive compensation and benefit packages.
- Soft skills and technical training for current and emerging products and technologies.
- Career development opportunities within the team.
- A friendly team environment with a growth mindset.



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