ServiceNow Platform Architect

Há 1 mês

Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro
Job Title: ServiceNow Platform Architect

About Us

At Unit4 Nv, we empower people in service organizations with innovative Enterprise and Business software solutions. We're a fast-paced, high-growth, people-centric company delivering enterprise software for a great people experience.

Job Summary:

We are seeking an experienced ServiceNow Platform Architect to join our team. As a key member of our platform team, you will be responsible for designing, developing, and configuring ServiceNow applications and services to deliver new functionality and capabilities.

Responsibilities:

  • Designs, develops, configures, and customizes (when appropriate) ServiceNow applications and services to deliver new functionality and capabilities.
  • Works with business process owners in shaping/refining the requirements that align with overall strategy and product roadmap.
  • Assists with second-level incident resolution, problem root cause analysis, and post-change validation.
  • Provides on-call support when critical production issues occur.
  • Assists the platform team in estimating release level of effort.
  • Follows and improves architecture, design, technical documentation, and coding standards.
  • Participates in and works with platform team to ensure proper quality assurance is completed related to unit, system integration, regression, and user acceptance testing.
  • Responsible for reviewing, validating, and remediating all version and patch upgrades associated with assigned application and services.
  • Develops with an eye towards automation.
  • Designs, develops, and configures workflows, flows, forms, scripts, ACL's, data transformation, policies, rules, scheduled jobs, and all other underlying logic using Agile methodologies.
  • Gains knowledge of any development work completed by external implementation partners prior their implementation.

Requirements:

  • Strong technical foundation and knowledge of the ServiceNow platform and architecture.
  • Knowledge of Agile and Scrum development approaches.
  • Ability to learn and adapt to new technologies related directly or indirectly to the ServiceNow platform.
  • Development skills in scripting, business rules, data imports, ACL's, data policies, UI policies, data import and transformation, logging, error remediation, data encryption, flow designer (including Integration Hub spokes), notifications, SLA's, metrics, database views, assessments, forms, workflow, and language translations.
  • Knowledge of database design schemas and data modeling including ServiceNow's Common Service Data Model (CSDM).
  • Strong business acumen.
  • Experience 7+ years of relevant experience or equivalent combination of education and work experience.
  • Certified ServiceNow Developer or Implementer in CSM / HRSDITIL Foundations Certification recommended.
  • Strong understanding of the ServiceNow Application Suite.
  • Experience with Customer Service Management, HRSD and scoped applications.
  • Strong interpersonal/relationship management skills.
  • Ability to execute and prioritize a number of tasks simultaneously.
  • Outstanding communication skills, both oral and written [English].

What We Offer:

Join us at Unit4 Nv and be part of one of the most exciting journeys in the cloud ERP software space. We offer:

  • a culture built on trust - giving you the freedom and autonomy to be successful
  • balance - with our uncapped time off policy, remote working opportunities and Global Wellbeing Days when the whole company can switch off and prioritize well-being
  • talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
  • a commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
  • a safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4

Salary: $120,000 - $150,000 per year

  • ServiceNow Platform Architect

    2 semanas atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Company Overview:We are a Business Software Solutions Company empowering people in service organizations with innovative Enterprise software solutions.At Buscojobs Portugal, we transform work and improve the people experience. Our mission is to deliver ERP that works for people, not just businesses.Job Description:A ServiceNow Platform Architect will be...

  • Cloud ServiceNow Architect

    Há 4 dias

    Lisboa, Lisboa, Portugal Iqvia Tempo inteiro

    Job Title: Cloud ServiceNow ArchitectWe are seeking a highly skilled Cloud ServiceNow Architect to join our team at Iqvia. As a key member of our technical staff, you will be responsible for designing, developing, implementing, and managing technology solutions for customer support platforms built on ServiceNow and Intelligent Notification.In this role, you...

  • Servicenow Technical Solutions Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiro

    Overview: Iqvia Argentina is seeking a highly skilled Servicenow Technical Solutions Architect to design, develop, and implement technology solutions for customer support platforms. The ideal candidate will have extensive experience with Servicenow and its ecosystem.

  • Enterprise ServiceNow Platform Strategist

    2 semanas atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    **Job Overview** We are seeking a highly skilled Enterprise ServiceNow Platform Strategist to drive the strategic development and optimization of the ServiceNow platform within our dynamic organization. This exciting opportunity offers a competitive salary of up to €70,000 (including bonus), making it an ideal choice for seasoned ServiceNow professionals...

  • ServiceNow Solutions Architect Lead

    Há 1 mês

    Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiro

    Job SummaryWe are seeking a highly experienced ServiceNow Solutions Architect Lead to join our team at Siemens Mobility. As a key member of our IT organization, you will be responsible for overseeing the architectural design and implementation of ServiceNow Customer Service processes.About the RoleOversee architectural design and implementation of ServiceNow...

  • Servicenow Solution Architect for Digital Transformation

    Há 4 dias

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    **Company Overview**Phiture, a cutting-edge company at the forefront of innovative solutions, seeks an exceptional Servicenow Solution Architect to spearhead the implementation of Customer Service processes.**Estimated Salary:** $140,000 - $200,000 per year.**Job DescriptionWe are looking for a skilled and experienced Servicenow Solution Architect who can...

  • Senior ServiceNow Solutions Architect

    Há 1 mês

    Lisboa, Lisboa, Portugal Siemens Healthineers Tempo inteiro

    ServiceNow Solutions Architect PositionAt Siemens Healthineers, we are seeking a skilled ServiceNow Solutions Architect to lead the design and implementation of ServiceNow Customer Service processes. As a key member of our team, you will be responsible for ensuring solutions are scalable, secure, and integrate seamlessly with our enterprise systems.Main...

  • Senior ServiceNow Software Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal Iqvia Argentina Tempo inteiro

    About the RoleAt Iqvia Argentina, we're seeking a highly skilled Senior ServiceNow Software Architect to design, develop, and implement technology solutions for our customer support platforms built on ServiceNow and Intelligent Notification. As a key member of our team, you will provide a seamless enterprise support solution for our customers.Key...

  • ServiceNow Solutions Architect

    Há 1 mês

    Lisboa, Lisboa, Portugal Adecco Recruitment Tempo inteiro

    Transformative ServiceNow ProjectsAdecco Recruitment is seeking a highly skilled ServiceNow Technical Lead to join our client's Center of Excellence in Lisbon, Porto, or Braga. This is an exciting opportunity for a talented professional to lead technology-driven projects focused on enhancing operations via the ServiceNow platform.About the RoleThe successful...

  • Lead Enterprise ServiceNow Architect

    4 semanas atrás

    Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiro

    Job SummaryWe are seeking a highly skilled and experienced Lead Enterprise ServiceNow Architect to join our team at Siemens Mobility. As a key member of our organization, you will be responsible for overseeing the architectural design and implementation of ServiceNow Customer Service processes.About the RoleIn this role, you will ensure that solutions are...

  • ServiceNow Solutions Architect Leader

    4 semanas atrás

    Lisboa, Lisboa, Portugal Siemens Healthineers Tempo inteiro

    Job DescriptionWe are seeking a highly skilled ServiceNow Solutions Architect Leader to join our team at Siemens Healthineers.Key Responsibilities:Oversee the architectural design and implementation of ServiceNow Customer Service processes, ensuring scalability, security, and integration with enterprise systems.Guide the strategic alignment of customer...

  • ServiceNow Platform Developer

    Há 2 dias

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    We are seeking a skilled ServiceNow Platform Developer to join our internal team at Buscojobs Portugal. The ideal candidate will be responsible for maintaining and expanding the ServiceNow platform used across the entire company.You will play a key role in the maintenance and expansion of the ServiceNow platform, ensuring seamless integration with other...

  • ServiceNow Solutions Architect Leader

    2 semanas atrás

    Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiro

    At Siemens Mobility, we are seeking a highly skilled ServiceNow Solutions Architect Leader to join our team. In this role, you will oversee the architectural design and implementation of ServiceNow Customer Service processes, ensuring that solutions are scalable, secure, and integrate seamlessly with other enterprise systems.About the RoleOversight of...

  • ServiceNow Cloud Architect

    4 semanas atrás

    Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    About UsAt Buscojobs Portugal, we are committed to empowering service organizations with innovative Enterprise and Business software solutions. Our approach is centered around delivering ERP that works for people, enabling self-driving, adaptive, and intuitive software that changes the way people work.Job DescriptionWe are seeking an experienced ServiceNow...

  • Servicenow Practice Lead

    Há 1 mês

    Lisboa, Lisboa, Portugal Michael Page Portugal Tempo inteiro

    About ServiceNowInternational Software Company (SaaS) seeks a ServiceNow Practice Lead to serve as the architect and leader of our ServiceNow platform.Key Responsibilities:Strategic development, implementation, and management of the ServiceNow platform.Lead a team responsible for the development and enhancement of the ServiceNow platform to meet business...

  • Senior ServiceNow Solutions Architect

    2 semanas atrás

    Lisboa, Lisboa, Portugal Iqvia Llc Tempo inteiro

    Job Title: Senior ServiceNow Solutions Architect">About the Role:">We are seeking a highly skilled and experienced Servicenow Developer to join our team at Iqvia Llc in Lisbon, Portugal. This is a full-time position that requires a strong background in designing, developing, implementing, integrating, and managing technology solutions for customer support...

  • Enterprise ServiceNow Solution Architect

    Há 1 mês

    Lisboa, Lisboa, Portugal Unit4 Nv Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Enterprise ServiceNow Solution Architect to join our team at Unit4 Nv. As an integral part of our organization, you will be responsible for designing and implementing innovative solutions using the ServiceNow platform.In this role, you will work closely with our Platform team, process owners, Enterprise...

  • Innovative Enterprise ServiceNow Architect

    4 semanas atrás

    Lisboa, Lisboa, Portugal Critical Techwork Tempo inteiro

    About Critical TechWorksWe're a dynamic and innovative company at the forefront of enterprise service management. Our team is passionate about creating and maintaining cutting-edge platforms that support thousands of users.Job DescriptionRole Summary:As a Innovative Enterprise ServiceNow Architect, you will play a pivotal role in shaping our ServiceNow...

  • Unit4 ServiceNow Solution Architect

    3 semanas atrás

    Lisboa, Lisboa, Portugal Unit4 Tempo inteiro

    Unlock New Opportunities with Unit4As a highly skilled ServiceNow Solution Architect at Unit4, you will be responsible for driving business growth and innovation by delivering cutting-edge ServiceNow solutions. With a strong focus on technical expertise and business acumen, you will work closely with our clients to understand their needs and develop tailored...

  • Senior Enterprise Architect

    1 semana atrás

    Lisboa, Lisboa, Portugal Siemens Mobility Tempo inteiro

    **Job Summary:**We are seeking a highly skilled Senior Enterprise Architect to lead the integration of ServiceNow with other enterprise systems at Siemens Mobility. This role will oversee architectural design and implementation, ensuring seamless integration and alignment with our overall enterprise architecture.**Key Responsibilities:**Oversight of...