ServiceNow Cloud Architect

Há 1 mês


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About Us

At Buscojobs Portugal, we are committed to empowering service organizations with innovative Enterprise and Business software solutions. Our approach is centered around delivering ERP that works for people, enabling self-driving, adaptive, and intuitive software that changes the way people work.

Job Description

We are seeking an experienced ServiceNow Cloud Architect to join our team. The successful candidate will be responsible for designing, developing, and customizing ServiceNow applications and services to deliver new functionality and capabilities. This includes working closely with business process owners to shape and refine requirements aligned with our overall strategy and product roadmap.

The ideal candidate will have a strong technical foundation in the ServiceNow platform and architecture, as well as experience with Agile development approaches. They should be able to learn and adapt to new technologies related to the ServiceNow platform and have expertise in scripting languages such as JavaScript, Web Services, HTML, CSS, and Jelly.

Key Responsibilities

  • Designs, develops, configures, and customizes ServiceNow applications and services to deliver new functionality and capabilities
  • Works with business process owners to shape and refine requirements aligned with our overall strategy and product roadmap
  • Assists with second-level incident resolution, problem root cause analysis, and post-change validation
  • Provides on-call support during critical production issues
  • Assists the platform team in estimating release-level effort
  • Follows and improves architecture, design, technical documentation, and coding standards
  • Participates in quality assurance activities related to unit, system integration, regression, and user acceptance testing

Requirements

  • 5+ years of relevant experience or equivalent combination of education and work experience
  • Certified ServiceNow Developer or Implementer in CSM/HRSD
  • ITIL Foundations Certification recommended
  • Strong understanding of the ServiceNow Application Suite, including Customer Service Management, HRSD, and scoped applications

What We Offer

As a member of our team, you can expect:

  • A competitive salary: €60,000 - €80,000 per year, depending on your level of experience
  • A dynamic and supportive work environment
  • Ongoing training and professional development opportunities
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off

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