Dutch Speaking Customer Care Professional

Há 7 dias


Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

At Job Squad, we're on a mission to deliver exceptional customer experiences across Europe. As a Dutch speaking customer care professional, you'll play a vital role in helping us achieve this goal. Our ideal candidate has a passion for delivering top-notch customer service, a strong grasp of Dutch language, and excellent problem-solving skills.

About the Role

This exciting opportunity involves working as part of a dynamic customer support team, where you'll be responsible for handling client inquiries and resolving complex issues related to banking services and apps. To succeed, you'll need to be highly organized, have excellent communication skills, and be able to think critically in high-pressure situations.

Main Responsibilities:
  • Respond to client inquiries via phone and email.
  • Resolves issues related to ID and T-PIN & Postbank app setup, card blocking/unblocking/exchange, safety, and transactions.
  • Apply knowledge of banking procedures and regulations to resolve client issues effectively.
Why Join Us?

We're a forward-thinking company that invests in its people. As a customer support agent at Job Squad, you'll enjoy:

  • A dynamic work environment with opportunities for growth and development.
  • A competitive salary package, including meal allowance and performance bonuses.
  • An extensive relocation package to support your move abroad.
  • A comprehensive benefits program that includes health insurance, life insurance, and family plan coverage.


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