Senior Business Development Manager

3 semanas atrás


Lisboa, Lisboa, Portugal Zendesk, Inc. Tempo inteiro

About Zendesk

Zendesk is a leading provider of customer service software that helps businesses deliver exceptional experiences to their customers.

As a Senior Business Development Manager, you will be responsible for driving revenue growth and expanding our presence in the Italian market.

Key Responsibilities:

  • Develop and execute strategies to acquire new commercial customers and expand existing partnerships
  • Directly drive top-line revenue growth by acquiring new Commercial Italian customers and developing strategies to penetrate top-tier accounts
  • Proactively identify and pursue opportunities to cross-sell additional products and services to existing customers to optimize account revenue and profitability
  • Manage and nurture key customer relationships to ensure maximum satisfaction and retention, fostering long-term strategic partnerships
  • Create quarterly territory plans, developing strategies and actionable tactics to increase our market share in Commercial in Italy
  • Demonstrate a strong understanding of Zendesk products and align them with clients' business objectives to secure product expansion and customer satisfaction
  • Consistently develop a robust pipeline of qualified opportunities and maintain an accurate sales forecast to exceed quarterly and annual revenue goals
  • Establish and maintain C-level executive sponsorship, leveraging your industry expertise to build relationships with decision-makers and champions
  • Collaborate effectively with internal teams and leadership to optimize sales strategies and drive sales execution

Requirements:

  • Bachelor's degree or equivalent experience required
  • Experience in cloud/software B2B sales or solution engineering, with a minimum of 3 years of experience and a proven track record of exceeding sales targets
  • Strong, consistent track record of achieving targets & quota achievement
  • Experience in managing customer relationships with organizations generating revenues exceeding $2 billion
  • A history of successfully selling to C-level executives in Commercial accounts
  • Experience creating and leveraging territory and account plans
  • An entrepreneurial spirit, a collaborative mindset, and a drive for personal and professional growth
  • Demonstrated industry experience, with the ability to navigate industry trends and dynamics and build relationships with key decision-makers and champions
  • Familiarity with key Sales tools such as Salesforce, Outreach, Clari, Seismic and Looker

About the Role:

This is a unique opportunity to join a dynamic and innovative company that is changing the way businesses interact with their customers. As a Senior Business Development Manager, you will have the chance to work with a talented team to drive revenue growth and expand our presence in the Italian market.

What You'll Get:

  • A competitive salary of €80,000 - €100,000 per year
  • The opportunity to work with a leading provider of customer service software
  • A dynamic and innovative work environment
  • The chance to collaborate with a talented team of professionals
  • Ongoing training and development opportunities
  • A comprehensive benefits package

How to Apply:

If you are a motivated and results-driven sales professional looking for a new challenge, please submit your application.



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