Customer Service Professional for Norwegian Clients

2 semanas atrás


Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

**Opportunities for Experienced Customer Service and Technology Enthusiasts**



Headhunt International offers excellent prospects for customer service and technology enthusiasts to work with world leaders in tech. This role is ideal for those who wish to experience the world of computer software, consumer electronics, and online platforms. Join our team to provide support to customers and contribute to their satisfaction.



Responsibilities


  • Identify and deliver solutions to customers' needs, including sales guidance
  • Handle billing inquiries, transactions, and provide resolution to inquiries in a timely manner
  • Assist customers with placing orders and related issues
  • Answer customer inquiries and troubleshoot or escalate technical issues
  • Follow standard diagnostic procedures and handle frequently asked questions effectively
  • Turn every customer into a happy customer


Requirements


  • Fluent Norwegian language skills
  • Excellent communication skills
  • Sales experience with consumer products and services is an asset
  • Technical research skills to troubleshoot customer problems
  • Advanced internet research skills
  • An empathetic soul with excellent communication skills
  • A positive and adventurous attitude
  • A willingness to learn and absorb knowledge and experience


What We Offer


  • Complete support for relocation to Greece, including flight tickets, accommodation, and house searching assistance
  • Competitive monthly salary and two extra salaries per year
  • Healthcare benefits and numerous other discounts
  • Full training by certified instructors
  • Professional growth and development opportunities
  • Special events, community, and social responsibility initiatives
  • Free online Greek language courses
  • A great working environment with relaxing break areas
  • A certified company that fosters diversity and offers equal opportunities


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