Technical Project Manager I ThousandEyes
Há 1 mês
ThousandEyes is a leading Internet and cloud intelligence platform that delivers a collectively powered view of the Internet, cloud, and SaaS platforms. Our platform helps enterprises and service providers work together to identify problems before they impact revenue, damage brand reputation, or halt employee productivity.
Project Manager RoleWe are seeking a highly experienced Project Manager to oversee technical implementation projects for ThousandEyes solutions. As a Project Manager, you will be responsible for ensuring that use cases are deployed smoothly and on time. You will encounter a variety of projects ranging from a few dozen to thousands of hours with a lot of moving parts and demanding stakeholders.
Responsibilities- Lead and plan the IT project implementation from initiation to closure
- Build strong customer and internal stakeholder relationships, create robust project plans, and drive engagement successfully towards completion
- Monitor and track action items through to closure. Record and manage all decisions, risks, or issues
- Coordinate ThousandEyes project resources to drive performance
- Contribute to continuous PMO process improvements by promoting and highlighting successful experiences
- Act as a key contact for the customer and escalation point for project issues
- Drive the formal acceptance of the project, contract close-out, and its acknowledgement by the customer
- Able to take a consultative approach ensuring scope and project boundaries are maintained
- Problem solver who seeks the best solutions for both customers and ThousandEyes team
- Confident and clear presenter
- Able to work creatively in an environment where not all processes are present
- Mindset to improve existing processes when gaps/issues are uncovered
- Proactive and independent approach to assigned tasks and discovered issues
We are looking for candidates who are already based either in Lisbon, Portugal, or Krakow, Poland.
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