Scale Customer Success Leader for EMEA
2 semanas atrás
We are seeking an experienced Scale Customer Success Leader to lead and support a team of Scale Specialists in driving adoption and long-term value realization for ThousandEyes EMEA based customers.
Key Responsibilities- Lead and directly manage a team of Customer Success Scale Specialists including recruiting, development, and performance management.
- Own success metrics for EMEA, specifically GRR and NRR, and associated leading indicators of success.
- Be a key member of the CS leadership team and the voice for Customer Success Management at ThousandEyes.
- Identify customer trends, successes, and challenges to leadership and present a point of view on how to standardize and innovate how we deliver success and services.
- At least 2-3 years working as Team Manager - in Customer Success function strongly preferred.
- Strong leadership skills with experience building effective teams, creating and communicating a compelling vision for the organization.
- Proven experience in Account Management, Customer Success, Sales, or related field.
A competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits and opportunities for professional growth.
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Oeiras, Lisboa, Portugal Cisco Tempo inteiroCustomer Success Scale Leader for EMEACisco is seeking a highly skilled Customer Success Scale Leader to lead and support a team of Scale Specialists in the EMEA region. As a key member of the Customer Success leadership team, you will be responsible for driving adoption and long-term value realization for ThousandEyes EMEA-based customers.Key...
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Customer Success Leader for EMEA Scale Specialists
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