Scale Customer Success Leader for EMEA

2 semanas atrás


Oeiras, Lisboa, Portugal Cisco Tempo inteiro
About the Role

We are seeking an experienced Scale Customer Success Leader to lead and support a team of Scale Specialists in driving adoption and long-term value realization for ThousandEyes EMEA based customers.

Key Responsibilities
  • Lead and directly manage a team of Customer Success Scale Specialists including recruiting, development, and performance management.
  • Own success metrics for EMEA, specifically GRR and NRR, and associated leading indicators of success.
  • Be a key member of the CS leadership team and the voice for Customer Success Management at ThousandEyes.
  • Identify customer trends, successes, and challenges to leadership and present a point of view on how to standardize and innovate how we deliver success and services.
Requirements
  • At least 2-3 years working as Team Manager - in Customer Success function strongly preferred.
  • Strong leadership skills with experience building effective teams, creating and communicating a compelling vision for the organization.
  • Proven experience in Account Management, Customer Success, Sales, or related field.
What We Offer

A competitive salary of $120,000 - $180,000 per year, depending on experience, plus benefits and opportunities for professional growth.



  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    Customer Success Scale Leader for EMEACisco is seeking a highly skilled Customer Success Scale Leader to lead and support a team of Scale Specialists in the EMEA region. As a key member of the Customer Success leadership team, you will be responsible for driving adoption and long-term value realization for ThousandEyes EMEA-based customers.Key...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About This RoleAs the Scale Customer Success Leader for EMEA, you will be responsible for leading and supporting a team of Scale Specialists in driving adoption and long-term value realization for ThousandEyes EMEA-based customers.The team partners cross-functionally with various parts of the company to advocate for customers and ensure a high-quality...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About CiscoCisco is a global technology leader that helps companies seize the opportunities of tomorrow by proving that amazing things can happen when you connect, mobilize, and empower people.Job SummaryWe are looking for a highly skilled Scale Customer Success Director to lead our EMEA operations. The successful candidate will be responsible for driving...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About CiscoCisco is a leader in the technology industry, providing innovative solutions for customers worldwide.We are committed to delivering exceptional customer experiences and driving business success through our products and services.

  • Project Management Leader

    2 semanas atrás


    Oeiras, Lisboa, Portugal inSync Staffing Tempo inteiro

    We are seeking a highly skilled Project Manager to lead complex projects under our Programmes of Work. The successful candidate will coordinate with key stakeholders, including NCI Agency staff and the Project Sponsor.Key Responsibilities:Project Planning & Execution:Develop and manage the Project Management Plan (PMP), including tasks, resource allocation,...

  • Solutions Architect

    4 semanas atrás


    Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About Digital Experience AssuranceCisco ThousandEyes is a leading Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. Our platform is powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry data, enabling IT teams to proactively detect, diagnose, and...

  • Corporate Lawyer

    Há 1 mês


    Oeiras, Lisboa, Portugal Acolad Tempo inteiro

    Acolad is a global leader in content and language solutions, supporting companies in various industries to scale across markets and drive growth through cutting-edge technology and localization expertise.As a key player in the industry, Acolad is committed to creating a diverse and equitable workforce, fostering a collaborative global environment that...

  • Digital Experience Engineer

    2 semanas atrás


    Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About the RoleWe are seeking a highly skilled Digital Experience Engineer to join our team. This is an exciting opportunity to work with cutting-edge technology and make a significant impact on our customers' digital experiences.Key ResponsibilitiesSupport the technical sales process, ensuring seamless interactions between sales teams and...

  • Corporate Legal Specialist

    4 semanas atrás


    Oeiras, Lisboa, Portugal Acolad Tempo inteiro

    Acolad is a leading provider of content and language solutions, supporting companies globally to scale across markets and drive growth through cutting-edge technology and localization expertise.We are looking for a dedicated team member who shares our passion for excellence and customer satisfaction.As a Legal Officer, you will be responsible for managing...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    Role OverviewCisco is seeking a highly motivated and detail-oriented Buying Program Lifecycle Operations Specialist to join our Commerce Operations EMEA organization. As a key member of the Buying Programs Lifecycle Operations team, you will play a crucial role in supporting internal stakeholders with operational guidance around Enterprise Agreements and...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    Job DescriptionAbout the RoleWe are seeking an experienced Technical Consulting Engineer to join our Cisco CX Centers team. As a Technical Consulting Engineer, you will work with our customers and internal stakeholders to resolve complex technical issues and provide expert-level support.Key ResponsibilitiesActively assist other Technical Consulting Engineers...

  • Technical Project Lead

    4 semanas atrás


    Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About CiscoCisco Systems has embarked on an exciting venture by establishing a new project management team. This initiative is a testament to our commitment to innovation and growth. As a Technical Project Manager, you will be at the forefront of this endeavor, overseeing the implementation of critical projects that drive our success.Key...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    Job SummaryCisco is seeking a skilled Technical Consulting Engineer to join our team. As a Technical Consulting Engineer, you will be the face of support and play a key role in our customer success and happiness.Key ResponsibilitiesConfirm issues are received, recorded, and repaired or flagged for the right team in a rapid and efficient manner.Work with...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About the RoleThis Technical Consulting Engineer position at Cisco CX Centers involves a hybrid working arrangement, requiring you to be based in Portugal. No travel is necessary, but it is beneficial for the Lisbon office to be within reach, though not essential.Key ResponsibilitiesAssists fellow Technical Consulting Engineers and Global Delivery Partners...


  • Oeiras, Lisboa, Portugal Procter & Gamble Tempo inteiro

    Company Overview:P&G is one of the largest and oldest companies in the world, with a history spanning 185 years. Our brands have led innovation and helped shape culture, earning the trust of millions of consumers worldwide.About the Role:You will report directly to the Product Supply Director and be part of a multifunctional team operating in an...


  • Oeiras, Lisboa, Portugal Procter & Gamble Tempo inteiro

    Unlock Your Potential in a Dynamic RoleWe are seeking an ambitious Strategic Finance Professional to join our team and drive business growth through insightful financial analysis.About the Role:As a Financial Analyst Manager, you will play a crucial role in setting strategy, decision-making, business planning, and analysis across all aspects of the business....


  • Oeiras, Lisboa, Portugal Procter & Gamble Tempo inteiro

    About the Role:As a Data & Digital Intern at P&G, you will play a vital role in leveraging consumer insights and data engineering to drive impactful business decisions.You'll have the opportunity to work with cutting-edge tools and technologies to design and implement technical solutions that unlock the power of consumer data.Your Key...

  • Senior Programme Lead

    2 semanas atrás


    Oeiras, Lisboa, Portugal inSync Staffing Tempo inteiro

    About the RoleWe are seeking an experienced Senior Programme Lead to join our team in Oeiras, Portugal. The successful candidate will be responsible for leading complex projects under the NCI Academy s Programmes of Work.Key Responsibilities:Project Planning & Execution:Develop and manage Project Management Plans (PMPs), including task allocation, schedules,...


  • Oeiras, Lisboa, Portugal inSync Staffing Tempo inteiro

    Estimated salary: $80,000 - $110,000 per yearAbout the RoleInSync Staffing is seeking a highly skilled Strategic Project Lead to manage complex projects under the NCI Academy s Programmes of Work.Key ResponsibilitiesProject Planning & Execution:Develop and manage project management plans using ServiceNow.Support work package leads in task planning,...


  • Oeiras, Lisboa, Portugal Cisco Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Network Engineering Specialist to join our Cisco CX Centers team.Job DescriptionThis is an exciting opportunity for a seasoned engineer to work with various stakeholders, including technical consulting engineers, technical leaders, business units, and high touch operations managers. Your primary focus will...