Global Digital Advertising Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Recruitment Direct Tempo inteiro

Job Overview

We are seeking a skilled Global Digital Advertising Specialist to join our team at Recruitment Direct. As an Advertisers Support Representative, you will play a crucial role in assisting small and medium-sized businesses (SMBs) that use social media platforms to advertise.

Key Responsibilities:

  • Client Interaction: Respond to SMB clients across multiple channels – live chat, email, and phone.
  • Pre- and Post-Sales Support: Assist clients with self-service ad products, offering support both before and after the sale to maximize ad effectiveness.
  • Product Expertise: Help clients understand and leverage the tools and features for a better advertising experience.
  • Problem Solving: Identify trends, troubleshoot, and resolve issues affecting multiple SMB clients, improving client satisfaction and retention.

Ideal Candidate Profile:

  • Communication Skills: Fluency in Polish and English with strong verbal and written communication abilities.
  • Customer Service Focus: A natural problem-solver with a commitment to providing high-quality support.
  • Technical Aptitude: Comfortable navigating digital advertising tools and troubleshooting common technical issues.
  • Multitasker: Capable of handling multiple channels and queries effectively in a fast-paced environment.

Benefits:

This is an excellent opportunity to work with an industry-leading tech company, develop valuable client support skills, and make an impact on global social media platforms.

The estimated annual salary for this position is €96,000 - €112,000, including free accommodation and flight reimbursement.



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