Customer Delight Specialist for Social Media and Digital Advertising
4 semanas atrás
As a Customer Delight Specialist for Social Media and Digital Advertising, you will be representing one of the world's most recognizable companies, ensuring customer satisfaction by providing top-notch support across multiple channels.
Key Responsibilities- Provide high-level support to clients, helping them grow their business across chat, email, phone, and online advertising platforms.
- Support and expand the self-serve advertising base for clients in the digital advertising domain.
- Offer pre and post-sales support for all self-service products, providing product and tool support to enhance clients' experience.
- Identify and solve technical bugs and add delivery issues, resolving customer issues in a timely manner and proactively communicating with clients on progress.
- Native level of written and verbal communication skills in Hebrew.
- Good knowledge of English (B2 level) is required.
- Computer skills (mandatory basic skills and preferential advanced skills, like coding).
- Excellent analytical skills and logical thinking.
- Excellent communication skills: verbal, written, and listening.
- Proactive and quick learner.
- Able to adapt to continuously evolving needs to help clients grow their business on the advertising platform.
- Ability to multitask and work under pressure.
- Estimated Salary: €40,000 - €60,000 per annum based on location and performance.
- Signing Bonus: 3000€.
- Possibility of cooperation with leaders in various industries.
- Stable work and career progression as a Customer Delight Specialist for Social Media and Digital Advertising.
- Investment in training and personal development.
- Health Insurance since day one in the company.
- Possibility to live in one of our apartments.
- Initial flight expenses refund.
- Annually complementary return flight to your home country (within Europe).
- Free Portuguese language courses, sports activities, and organized events.
- Monthly and Quarterly Bonus.
speakit is an ambitious and motivated support team dedicated to providing exceptional customer experiences. We are looking for a skilled Customer Delight Specialist for Social Media and Digital Advertising to join our team.
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