German Customer Support Specialist for Social Media Platform
4 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our team as German Customer Support Specialist for Social Media Platform in Lisbon.
As a key member of our Customer Delight Team, you will be responsible for providing exceptional support to new and existing users via phone, email, and live chat. You will empower customers with proactive solutions, advise on services and products, and troubleshoot technical issues.
The ideal candidate is fluent in German (B2) and proficient in English, with a strong passion for social media. They must be able to work rotating shifts from Monday to Sunday and demonstrate excellent problem-solving skills.
In return, we offer a competitive salary range of €25,000 - €30,000 per year, depending on experience, plus additional benefits including:
- Paid training
- Renewable employment contract with an initial duration of 6 months
- Private health insurance
- Relocation package for international candidates, including accommodation, airport pickup, administrative support, and reimbursement of flight costs
This is an exciting opportunity to join a leading social media company and gain valuable experience in customer support while enjoying the vibrant city life in Lisbon.
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