Social Media Specialist for Video Streaming Platform
Há 5 dias
About the Role:
We are seeking a highly skilled and multilingual Social Media Specialist to join our team at Cognizant. As a Social Media Specialist, you will be responsible for providing top-notch support to our clients' video streaming platform.
Key Responsibilities:
- Deliver exceptional customer satisfaction through prompt and thorough communication
- Routinely escalate issues to ensure timely resolution
- Act as a liaison between customers and internal teams
- Foster a positive and professional environment
Requirements:
- German language proficiency (C1/C2)
- English language proficiency (B2/C1)
- Basic internet technologies (web, email, IM) and software skills
- Ability to work in a fast-paced environment
- Strong problem-solving and critical thinking skills
What We Offer:
- Pleasant and inspiring working atmosphere
- Opportunity to be part of a rapidly expanding global organization
- Professional development and clear career path
- Training and development opportunities
Join us at Cognizant and take the first step towards an exciting career in social media and customer support
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