Social Media Specialist for Video Streaming Platform

Há 5 dias


Lisboa, Lisboa, Portugal Cognizant Tempo inteiro

About the Role:

We are seeking a highly skilled and multilingual Social Media Specialist to join our team at Cognizant. As a Social Media Specialist, you will be responsible for providing top-notch support to our clients' video streaming platform.

Key Responsibilities:

  • Deliver exceptional customer satisfaction through prompt and thorough communication
  • Routinely escalate issues to ensure timely resolution
  • Act as a liaison between customers and internal teams
  • Foster a positive and professional environment

Requirements:

  • German language proficiency (C1/C2)
  • English language proficiency (B2/C1)
  • Basic internet technologies (web, email, IM) and software skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and critical thinking skills

What We Offer:

  • Pleasant and inspiring working atmosphere
  • Opportunity to be part of a rapidly expanding global organization
  • Professional development and clear career path
  • Training and development opportunities

Join us at Cognizant and take the first step towards an exciting career in social media and customer support



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