Customer Service Representative for Streaming Platform
Há 7 dias
Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor for Streaming Platform.
Responsibilities:- Provide exceptional customer support via social media, email, chat, and phone.
- Assist customers with subscription-related inquiries, invoicing, and troubleshooting.
- Identify and resolve customer issues efficiently.
- Offer software functionality support and ensure high customer satisfaction.
- Record customer interactions in the CRM system.
- Native German speaker with excellent English skills.
- Strong communication and problem-solving abilities.
- Proactive and team-oriented mindset.
- Able to work in a fast-paced environment.
What We Offer: Competitive salary, meal vouchers, transportation reimbursement, private health insurance, and opportunities for professional growth and development.
As a Customer Advisor for Streaming Platform, you will be part of a dynamic team dedicated to delivering exceptional customer experiences.
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