Customer Service Representative for Streaming Platform
3 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor for Streaming Platform. As a key member of our customer experience team, you will be responsible for providing exceptional support to our customers via various communication channels.
Key Responsibilities- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide support with subscription-related queries, invoicing, and troubleshooting
- Identify and resolve customer issues, ensuring a high level of satisfaction
- Collaborate with internal teams to provide seamless customer experiences
- Record customer interactions and data in our CRM system
To succeed in this role, you will need:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Strong customer service orientation and a passion for delivering exceptional experiences
- Native German language skills and a good level of English proficiency
- Previous experience in customer service or a related field is a plus
We provide a comprehensive benefits package, including:
- A competitive salary and performance-based bonuses
- Meal vouchers and reimbursement of transportation costs
- Private health insurance and dental plan
- Opportunities for professional development and career growth
- A dynamic and multicultural work environment
As a valued member of our team, you will have the opportunity to work with a global entertainment company and contribute to shaping the future of our industry.
Blu Selection is an international recruitment company dedicated to connecting international candidates and companies. We are proud to partner with leading brands to deliver exceptional customer experiences.
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