Customer Service Representative for Streaming Platform in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Summary

We are seeking a highly reliable and adaptable Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative for our streaming platform, you will be responsible for assisting viewers with various queries through phone and/or chat.

Key Responsibilities

  • Provide account and application support to viewers regarding software functionality
  • Offer technical support and troubleshooting for system configurations and network settings
  • Ensure accurate and real-time responses to viewer inquiries

Requirements

  • Native French speaker with an advanced level of English
  • Strong problem-solving skills and ability to learn quickly
  • Previous experience in Customer Service is an advantage

What We Offer

  • Full-time job with 40 hours per week
  • Rotating shifts between Monday and Sunday: 8 am to 9 pm
  • Competitive salary: 890€ base salary (14 times per year) + 100€ performance bonus (gross/month)
  • Paid and recognized training
  • Meal allowance of 7.23€ per work day
  • Reimbursement of initial flight ticket (up to 400€) and accommodation in shared flat after 6 months


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