Customer Service Representative for Streaming Platform in Lisbon
2 semanas atrás
Job Summary
We are seeking a highly reliable and adaptable Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative for our streaming platform, you will be responsible for assisting viewers with various queries through phone and/or chat.
Key Responsibilities
- Provide account and application support to viewers regarding software functionality
- Offer technical support and troubleshooting for system configurations and network settings
- Ensure accurate and real-time responses to viewer inquiries
Requirements
- Native French speaker with an advanced level of English
- Strong problem-solving skills and ability to learn quickly
- Previous experience in Customer Service is an advantage
What We Offer
- Full-time job with 40 hours per week
- Rotating shifts between Monday and Sunday: 8 am to 9 pm
- Competitive salary: 890€ base salary (14 times per year) + 100€ performance bonus (gross/month)
- Paid and recognized training
- Meal allowance of 7.23€ per work day
- Reimbursement of initial flight ticket (up to 400€) and accommodation in shared flat after 6 months
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