Customer Service Representative for Streaming Platform in Lisbon
3 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor for our Streaming Platform in Lisbon. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers via various communication channels.
Key Responsibilities:- Respond to customer inquiries via social media, email, chat, and phone
- Support customers with questions regarding their subscriptions, invoicing, or troubleshooting
- Identify issues and provide solutions
- Provide help with software functionality
- Ensure high customer satisfaction
- Record data in the CRM system
- Provide ad-hoc support
- Collaborate with the team to achieve success
- A competitive salary package with a gross monthly salary of 1100€
- A performance bonus of up to 100€ per month
- Meal vouchers of 7.23€ per workday
- Reimbursement of some transportation costs
- Private Health Insurance and dental plan after six months
- Reimbursement of the initial flight ticket up to 400€ for employees living outside Portugal
- 12 months of accommodation in a shared flat provided by the company for employees living outside Portugal
- Flexible working hours and possibility of working from home
- Opportunity to work with a multicultural and international team
- Professional development and career evolution
We are a global Customer Experience Specialist with a presence in over 50 countries and a team of over 50,000 employees. Our international hub in Lisbon is responsible for providing customer service experiences on behalf of some of the world's most progressive brands.
Requirements:- Native German speaker with a good level of English
- Customer service-oriented with good communication skills
- Proactive and a team player
- Ability to work with multiple nationalities
- Sales/commercial background is a plus
- Previous experience in Customer Service or credit recovery is a plus
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for our Streaming Platform in Lisbon, Portugal.Key Responsibilities:Provide exceptional customer service via social media, email, chat, and phoneSupport customers with subscription, invoicing, and...
-
Streaming Platform Experience Representative in Lisbon
1 semana atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroAbout the Role: We are seeking a highly skilled and experienced Streaming Platform Experience Representative to join our team in Lisbon. As a representative, you will play a critical role in providing exceptional customer service and support to our international clients.Responsibilities:Support clients' activities by offering top-notch service to their...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob SummaryWe are seeking a highly reliable and adaptable Customer Service Representative to join our team at Blu Selection. As a Customer Service Representative for our streaming platform, you will be responsible for assisting viewers with various queries through phone and/or chat.Key ResponsibilitiesProvide account and application support to viewers...
-
Customer Service Representative for Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Representative for Streaming PlatformYour responsibilities and impact as a Customer Service Representative for Streaming Platform will be:Providing high-quality customer support via social media, email, chat, and phoneSupporting customers with questions regarding their subscriptions, invoicing, or troubleshootingIdentifying issues and...
-
Customer Service Representative for Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Service Representative for Streaming PlatformAre you passionate about delivering exceptional customer experiences? We're seeking a skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for:Providing top-notch support to customers via social media, email, chat, and...
-
Customer Service Representative for Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Description:At Blu Selection, we are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a Customer Service Representative for our Streaming Platform, you will be responsible for providing exceptional support to our viewers through phone and/or chat. Your primary goal will be to assist viewers with various queries,...
-
Customer Support Representative for Music Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Support Representative for Music Streaming PlatformWe are seeking a highly skilled and fluent German speaker to join our team as a Customer Support Representative for our music streaming platform. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our users, resolving issues, and...
-
Customer Support Representative for Music Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Support Representative for Music Streaming PlatformWe are seeking a highly skilled and fluent German speaker to join our team as a Customer Support Representative for our music streaming platform. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our users, resolving issues, and...
-
Customer Support Representative for Music Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Support Representative for Music Streaming PlatformWe are seeking a fluent German speaker to join our team as a Customer Support Representative for a global music streaming platform. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our users.Key Responsibilities:Provide professional...
-
Customer Support Representative for Music Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Support Representative for Music Streaming PlatformWe are seeking a fluent German speaker to join our team as a Customer Support Representative for a global music streaming platform. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Responsibilities:Provide professional...
-
Customer Support Representative for Music Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Customer Support Representative for Music Streaming PlatformAbout the Role:We are seeking a fluent German speaker to join our team as a Customer Support Representative for a global music streaming platform. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients via phone,...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYour role as a Customer Support Representative for our Lisbon based Streaming Platform will be to assist viewers through various communication channels and provide technical support and troubleshooting for system configurations and network settings.Key responsibilities include:Providing accurate and timely responses to viewer inquiriesOffering account and...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Eco Plus Solutions Ab Tempo inteiroCustomer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a Dutch-speaking representative, you will be the primary point of contact for our Dutch-speaking subscribers, providing top-notch assistance and support.Key Responsibilities:Provide exceptional customer service to Dutch-speaking...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Support Representative for Global Music Streaming PlatformAs a Customer Support Representative for our global music streaming platform, you will be the point of contact with customers in advising, selling, troubleshooting, and setting up their new products. Your responsibilities will include identifying, replying to, and solving customer requests...
-
Customer Service Representative for Streaming Platform
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroCustomer Advisor for Streaming PlatformAre you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and a strong desire to work in a fast-paced environment? We're looking for a talented Customer Advisor to join our team in Lisbon!About the RoleAs a Customer Advisor for our Streaming Platform, you will be...
-
Customer Service Representative for Streaming Platform
2 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroYour responsibilities and impact as a Customer Service Representative for a Streaming Platform will be:Providing assistance to viewers through phone and/or chat regarding various queries.Offering account and application support to viewers, focusing on software functionality.Offering technical support and troubleshooting of system configurations and network...
-
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Advisor for Streaming Platform.Responsibilities:Provide exceptional customer support via social media, email, chat, and phone.Assist customers with subscription-related inquiries, invoicing, and troubleshooting.Identify and resolve customer...
-
Lisboa, Lisboa, Portugal Filipa Santos Atlean World Tempo inteiroAbout the Job: We are seeking a skilled Customer Support Representative to join our team at Atlean World in Lisbon, Portugal.Job Description: As a key member of our multilingual support team, you will be responsible for providing top-notch customer service to users of a popular streaming platform.Responsibilities:Registration and Sign-in: Guide users through...
-
Streaming Platform Experience Advocate in Lisbon
3 semanas atrás
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroJob Title: Streaming Platform Experience AdvocateWe are seeking a highly skilled and customer-focused individual to join our team as a Streaming Platform Experience Advocate in Lisbon. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients and their customers.Responsibilities:Provide...
-
Customer Service Representative
3 semanas atrás
Lisboa, Lisboa, Portugal Accs - Ares Customer Care Solutions Gmbh Tempo inteiroJob Title: Customer Service Representative - LisbonJob Summary: We are seeking a highly skilled Customer Service Representative to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Clarify product information and answer customer...