German Speaking Customer Support Specialist for Global Media Platform in Lisbon

Há 2 dias


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro
About the Role

As a German speaking Customer Support Specialist, you will be part of a dynamic team responsible for providing exceptional support to users of a global media platform. Your primary goal will be to ensure seamless customer interactions via social media, maintaining the company's online presence and reputation.

Key Responsibilities
  • Respond to customer inquiries and concerns in a timely and professional manner.
  • Develop and implement strategies to enhance the company's social media visibility and engagement.
  • Collaborate with the team to review and optimize social media channels, ensuring consistency and quality.
Requirements

To succeed in this role, you will need:

  • Fluency in German and a strong command of English.
  • Previous experience in social media, customer service, or PR.
  • Eagerness to learn and attention to details.
  • Flexibility and ability to adapt in a fast-paced environment.
  • Excellent communication and interpersonal skills.
What We Offer

We offer a competitive salary and benefits package, including:

  • A basic gross annual salary between 16-19K euros.
  • Daily food vouchers of 7.63 euros per working day.
  • A public transport/commuting allowance of 60 euros per month.
  • An annual performance bonus of 5%.
  • A relocation bonus of 2000 euros for candidates relocating to Lisbon from outside Portugal.
  • Ongoing training and development opportunities.
  • Career advancement opportunities.
  • A monthly language bonus.
  • Free tea, coffee, and water.
About Buscojobs Portugal

Buscojobs Portugal is an innovative company dedicated to connecting talented individuals with exciting career opportunities. Our mission is to provide a supportive and inclusive work environment that fosters growth and success.



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