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Global Customer Support Specialist in Lisbon
Há 1 mês
Why Choose Cross Border Talents?
We are a leading global organization renowned for our exceptional customer service solutions provided to top international brands. Our mission is to deliver outstanding support experiences that exceed our customers' expectations.
About the Role:
We are seeking a motivated German-speaking Customer Advisor to join our dynamic team in Lisbon, Portugal. As a Global Customer Support Specialist, you will play a key role in providing exceptional support to our customers via phone, email, and chat channels.
Key Responsibilities:
- Provide prompt and professional responses to customer inquiries and issues
- Educate customers on product features and services to enhance their satisfaction
- Maintain high standards of service quality and ensure customer happiness
Requirements:
- Valid work permit in Portugal (residence card or EU ID)
- Minimum of 1 year of experience as a Customer Supporter (preferred)
- C1 level proficiency in German and B2 level proficiency in English
- Willingness to relocate to Lisbon
What We Offer:
- Competitive salary with language premium: €25,000 per annum
- Performance-based bonuses
- Comprehensive health insurance
- Transportation bonus
- Paid training programs
- Meal allowance
- Relocation bonus of €2,500, paid in the first month
Lifestyle and Benefits:
Portugal offers a unique blend of rich history, vibrant culture, and stunning natural beauty. Whether you're exploring historic castles, enjoying delicious Portuguese cuisine, or relaxing on beautiful beaches, Portugal promises a diverse and fulfilling experience. Lisbon, the capital city, is known for its welcoming atmosphere, warm climate, and picturesque landscapes.
Join Us:
If you are a motivated and experienced customer support specialist looking for a new challenge, we encourage you to apply for this exciting opportunity. Become part of a community dedicated to delivering exceptional customer experiences and embark on a rewarding career journey in Lisbon.
