Customer Support Specialist in Lisbon

Há 5 dias


Lisboa, Lisboa, Portugal Vertente Humana, Lda Tempo inteiro

Vertente Humana, Lda. is seeking a motivated individual to join our team as a customer support specialist in the vibrant city of Lisbon.

Job Description:

Overview

We are looking for a Dutch speaker with excellent communication skills to handle all incoming customer requests by phone, email, and chat. As a customer support specialist, you will be responsible for managing pending situations, including exchanges, complaints, and returns. You will also register all requests/changes indicated by the client in our system.

Required Skills and Qualifications
  • Native level of written and verbal communication skills in Dutch and good understanding of English (B2 Level)
  • Good computer and internet skills
  • Excellent communication skills, interpersonal skills, and team spirit
  • Client-oriented attitude with a knack for helping others
  • Friendly proactive attitude and great communicator in challenging situations
Benefits
  • Employment contract
  • Initial and continued training
  • Prospects for career advancement
  • Excellent multicultural work environment
  • Ticket flight refund after 6 months
  • Accommodation during 1 month for people living abroad
Estimated Salary

Ranging from €25,000 to €35,000 per annum, depending on experience and qualifications.



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