Logistics Operations Director
Há 1 mês
Infineon Technologies Business Solutions in Porto is a vibrant global hub, driven by diverse talents and an operational culture of excellence. We are seeking a highly skilled Logistics Operations Director to lead our Customer Logistics Management Competence Center (CLM CC) team.
About the Role:
- Manage Competence Center (CC) related activities including people, budget, and planning within the respective CC, ensuring full compliance with Infineon's Customer Logistics Management strategy and processes.
- Direct management interface and escalation path for CC operations.
- Plan, direct, and oversee CC operations and contribute to the global CC strategy.
- Enable, coach, mentor, and develop all staff in the CC through continuous training, oversee new employee onboarding, and provide career development planning and opportunities.
- Manage and identify optimization for collaboration in the CC by reviewing current processes and deploying improvement measures jointly with relevant stakeholders.
- Build relationships/communication within CLM and supporting functions.
- Manage CC performance to ensure the achievement of the CC objectives and KPI targets.
- Strengthen Competence Center focus in driving continuous tool, process, and quality improvements and towards digitalization with standardization as the foundation step.
- Ensure maximum supply chain performance and internal customer satisfaction.
- Drive initiatives and projects.
- Ensure that all Infineon corporate reporting and communication requirements are met.
Requirements:
- A degree in business management, computer science, business study, or a related supply chain field.
- At least 3 years of experience in a supervisory or management role, overseeing supply chain logistics, order management, or a related function.
- Fluency in English and another European language as a bonus.
- Strong analytical and problem-solving skills to manage and optimize order fulfillment processes.
- Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams, including CLM and KeyUser.
- Excellent leadership and team management skills to lead a team of order management professionals.
- Strong strategic thinking and problem-solving abilities.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
- Strong organizational and time management skills to ensure timely and accurate order processing.
- Proficiency in order management software and systems, such as SAP ERP applications and CRM systems.
- Data analysis skills to identify trends, opportunities, and areas of improvement.
- Ability to adapt to changing business needs and priorities.
- Customer-centric mindset with a focus on delivering exceptional customer service.
- Strong attention to detail and ability to maintain accuracy and quality in order processing.
What We Offer:
We offer a competitive salary of €60,000 - €80,000 per year, depending on experience, as well as a dynamic and inclusive work environment. If you are a creative and strategic thinker with a passion for communication, we encourage you to apply.
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