Global Logistics Operations Director
Há 7 horas
Company Overview
Allyn International Services, Inc is a privately held professional services firm established in 1992. We are dedicated to providing high-quality, customer-centric services and solutions for the global marketplace.
We offer a team environment, competitive benefits, and ongoing training to support our team members.
Job Description
The Global Logistics Operations Director is responsible for managing the department's day-to-day operations, having an immediate impact on business fulfillment, client relations, and the achievement of long-term departmental goals and objectives.
This position works with the Logistics Manager to ensure that standard processes and relevant metrics are in place, and are used to improve customer service, reduce or contain transport costs, and increase the productivity of the department.
The Global Logistics Operations Director has primary responsibility for prompt issue resolution and acts as back up to the Logistics Manager.
Responsibilities:
- Oversee day-to-day operations and coordinate the routing process if needed.
- Training for newcomers, internal team members or external customers/suppliers if needed.
- Manage staffing - provide support to HR in recruitment (face-to-face interviews); onboarding of new employees; team building and well-being of the employees.
- Distribute workload efficiently among department team members.
- Manage on-call shift for department team members.
- Facilitate prompt issue resolution and oversee issue resolution within the department.
- Timely forward suggested corrective actions or issues needing additional attention to the Logistics Manager.
- Suggest process improvements.
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