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Revenue Management Professional

1 semana atrás

Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

About Teleperformance Portugal

We are a multinational company providing integrated omnichannel solutions, technology, and high-security standards in the market. With a wide range of services, we cater to various industries and provide employment opportunities for individuals from diverse backgrounds.

Job Overview

As an Accounts Receivable Clerk, you will play a crucial role in ensuring smooth financial operations within our organization. Your primary responsibilities will include processing payments, checking outstanding amounts, and resolving discrepancies in a timely manner.

Main Responsibilities

  • Process payments accurately and transfer them to general accounting
  • Verify customer solvency and adjust order blocking accordingly
  • Investigate and resolve discrepancies promptly
  • Perform bank reconciliation and administer bank-related tasks
  • Communicate with customers regarding billing inquiries and resolve outstanding issues
  • Maintain excellent customer service standards while exhibiting professionalism and courtesy
  • Collaborate with sales and customer service teams to ensure customer satisfaction
  • Manage overdue accounts effectively
  • Implement efficient collection strategies to minimize outstanding receivables
  • Work with internal stakeholders to resolve payment issues and disputes
  • Compile regular reports on accounts receivable status
  • Analyze data to identify trends and propose process improvements
  • Contribute to month-end and year-end closing activities
  • Ensure compliance with legal, fiscal, and social regulations
  • Promote continuous improvement initiatives in finance processes

Requirements

  • Education: Bachelor's degree in finance, Accounting, or related field (preferred)
  • Experience: 2+ years in accounts receivable or finance
  • Language Skills: Proficient in English, additional European languages advantageous
  • Technical Skills: Strong Microsoft Excel and ERP system knowledge
  • Communication Skills: Excellent verbal and written communication skills
  • Attention to detail and accuracy focus
  • Proactive problem-solving skills with a positive attitude
  • Team collaboration and adaptability
  • Organizational and time management skills