Porto Quality Assurance Specialist
2 semanas atrás
We are seeking an experienced Quality Assurance Specialist to join our team based in Porto, Portugal.
About UsCross Border Talents is a dynamic and multicultural organization that values innovation and collaboration. Our goal is to provide exceptional service delivery while ensuring the highest quality standards.
Your Key Responsibilities:- Monitor and assess interactions between our Customer Service Representatives and clients across various platforms.
- Implement best-in-class Quality Assurance standards to ensure exceptional service delivery.
- Identify potential risks, such as fraud or security issues, and recommend proactive solutions.
- Collaborate closely with the Business Quality Analyst to provide insights that drive performance improvements.
- Be a mentor and help train and develop Customer Service Representatives by identifying skill gaps.
- Bachelors degree or equivalent experience.
- Previous experience in call centers/BPOs is highly advantageous.
- Solid understanding of Microsoft Office Suite and contact center trends.
- Strong communication, analytical, and problem-solving skills.
- A competitive salary based on your skills and experience: □ 45,000 - 55,000 euros per year.
- Professional development opportunities to grow and reach your full potential.
- Exposure to exciting global client projects and participation in strategic decisions that shape our company's future.
Apply today to take the first step towards an exciting career opportunity with Cross Border Talents.
-
Senior Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany Overview: Buscojobs Portugal is a dynamic and multicultural team based in the vibrant city of Porto, known for its stunning architecture, world-class wine, and rich cultural heritage.Salary: A competitive salary based on your skills and experience, with an estimated range of €35,000 to €45,000 per year.Job Description: We are seeking a highly...
-
Quality Assurance Specialist in Porto, Portugal
4 semanas atrás
Porto, Porto, Portugal Cross Border Talents Tempo inteiroWe are seeking a skilled Quality Assurance Specialist to join our dynamic team in Porto, Portugal. This is an exciting opportunity to work with a multilingual, creative, and inclusive team.The ideal candidate will have a strong understanding of quality assurance principles and practices, as well as excellent analytical and problem-solving...
-
Quality Assurance Specialist
Há 1 mês
Porto, Porto, Portugal Five9 Tempo inteiroQuality Assurance SpecialistAbout the Role:At Five9, we're looking for a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our Five9 Virtual Contact Center applications.Key Responsibilities:Design and execute test plans, test cases, and test scripts for our native cloud...
-
Quality Assurance Specialist
4 semanas atrás
Porto, Porto, Portugal 25Friday Tempo inteiroJob Title: Quality Assurance SpecialistAbout the Role:We are seeking a skilled Quality Assurance Specialist to join our team at 25Friday. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products by developing and executing comprehensive test plans and test cases.Key Responsibilities:Develop and execute test...
-
Quality Assurance Specialist
4 semanas atrás
Porto, Porto, Portugal Swordhealth Tempo inteiroSoftware Quality Assurance SpecialistSword Health is a healthcare company dedicated to providing virtual and digital physical therapy. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality and regulatory compliance of our software-based medical devices. Your responsibilities will include developing and implementing quality...
-
Senior Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal Smedia Tempo inteiroWe are looking for a talented Senior Quality Assurance Specialist to enhance our software development lifecycle in Porto, Portugal.Our company, Eidosmedia, is a global leader in content management and digital publishing solutions. We provide innovative tools that help our clients maximize their operations through the application of modern technologies.As a...
-
Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal Hostelworld Group Tempo inteiroHostelworld Group: A Global Leader in Social TravelWe are a dynamic team of innovators, passionate about creating unforgettable experiences for our customers. As a Quality Assurance Specialist, you will play a crucial role in ensuring the excellence of our software and infrastructure, driving business growth through quality.
-
Quality Assurance Specialist
Há 1 mês
Porto, Porto, Portugal Critical Manufacturing Tempo inteiroCritical Manufacturing is a leading provider of innovative manufacturing solutions. We're seeking a dedicated professional to join our team as a Quality Assurance Specialist. As a Quality Assurance Specialist, you will be responsible for developing and implementing quality procedures, reviewing processes, and providing feedback to ensure we maintain the...
-
Quality Assurance Specialist
Há 1 mês
Porto, Porto, Portugal TD SYNNEX Portugal, Lda Tempo inteiroWe're TD SYNNEX Portugal, Lda, a leading IT distributor and solutions aggregator for the IT ecosystem. As a Quality Assurance Specialist, you will play a key role in ensuring the quality of our products and services.About the RoleAs a Quality Assurance Specialist, you will be responsible for planning and designing testing activities, working closely with...
-
Senior Quality Assurance Specialist
Há 1 mês
Porto, Porto, Portugal Hexa People Tempo inteiroQuality Assurance SpecialistAt Hexa People, we're looking for a skilled Quality Assurance Specialist to join our team. This role involves ensuring the quality of our software products by identifying and reporting defects, as well as collaborating with cross-functional teams to implement quality improvements.Key Responsibilities:Conduct thorough testing of...
-
Technical Quality Assurance Specialist
2 semanas atrás
Porto, Porto, Portugal Dellent Tempo inteiroWe are seeking a skilled Technical Quality Assurance Specialist to join our team in Porto. The ideal candidate will have at least 9 years of experience as a QA Analyst and be proficient in French.About DellentDellent is a consulting company specializing in System Information and Telecommunications. Our mission is to empower candidates and consultants by...
-
Logistics Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob SummaryWe are seeking a skilled Logistics Quality Assurance Specialist to join our cross-functional and fast-moving agile product development team in Porto, Portugal.About the RoleAs a Logistics Quality Assurance Specialist, you will be responsible for ensuring the reliability, performance, and customer orientation of our logistics services. You will...
-
Senior Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal Alongside Tempo inteiroOverviewAlongside is a leading organization in the pharmaceutical sector, seeking an exceptional Senior Quality Assurance Specialist to join our team.
-
Porto, Porto, Portugal Cross Border Talents Tempo inteiroLocated in the heart of Porto, a city known for its rich history and stunning architecture, we are seeking an experienced Senior Quality Assurance Specialist to join our dynamic team at Cross Border Talents.As a key member of our quality assurance team, you will be responsible for monitoring and assessing interactions between our customer service...
-
Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal Inetum Tempo inteiroJob DescriptionAt Inetum, we are seeking a skilled Quality Assurance Specialist to join our team. This role involves participating in the design, definition, and execution of test scripts to support client projects. The ideal candidate will prepare and obtain data for testing, run manual scripts, and validate test results against expected outcomes.About the...
-
Senior Quality Assurance Specialist
4 semanas atrás
Porto, Porto, Portugal ALTER SOLUTIONS Tempo inteiroJob Title: Senior Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Alter Solutions. As a key member of our testing team, you will be responsible for defining and sharing testing strategies, ensuring non-regression and compliance of new features, and implementing test...
-
Customer Service Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal Adecco Pt Tempo inteiroWe are seeking a Customer Service Quality Assurance Specialist to join our team at Adecco PT in Porto. As a key member of our customer support team, you will play a crucial role in ensuring exceptional post-stay experiences for our guests.Job Overview:The primary objective of this position is to analyze guest complaints and feedback to improve the quality of...
-
Quality Assurance Specialist for Global Client Projects
2 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroBuscojobs Portugal is seeking a Quality Assurance Specialist to join our dynamic, multicultural team in Porto, Portugal. Located in the heart of this vibrant and historic city, we offer an exciting opportunity to take your career to the next level.About UsWe're a leading provider of quality services, committed to delivering exceptional results for our global...
-
Quality Assurance Specialist
4 semanas atrás
Porto, Porto, Portugal Xelerate Tempo inteiroAbout Xelerate.techXelerate.tech is a tech-driven company passionate about software development and attracting talented engineers.Key ResponsibilitiesWe are looking for a Quality Assurance Specialist to join our Agile team. Your role will be to ensure the delivery of high-quality software products by analyzing requirements, identifying potential gaps, and...
-
Software Quality Assurance Specialist
3 semanas atrás
Porto, Porto, Portugal TD SYNNEX Portugal, Lda Tempo inteiroAbout TD SYNNEX Portugal, LdaWe are a leading IT distributor and solutions aggregator for the IT ecosystem with over 23,000 employees worldwide.Our company values diversity, equity, and inclusion, providing a great place to work for our employees, partners, and investors.Job Description: Software Quality Assurance SpecialistAs a Software Quality Assurance...