IT Infrastructure Technician

Há 6 dias


Lisboa, Lisboa, Portugal Decskill Tempo inteiro

As an Application Support professional, you'll be part of our team's efforts to deliver value through knowledge and talent. We operate across three core areas: DECSKILL TALENT, where we empower our team to drive innovation and project success; DECSKILL BOOST, which equips our team with the latest tools and methodologies; and DECSKILL CONNECT, where we collaborate closely with clients to implement and manage IT infrastructures that generate long-term value.

We're looking for someone with experience in Application Performance Monitor, General IT infrastructure knowledge, and Particular knowledge and experience with RedHat Linux. If you're passionate about driving digital transformation and contributing to a dynamic and growth-oriented ecosystem, we'd love to hear from you.

  • Responsibilities:
  • - Support the business in their IT needs and understand the business workflows and scenarios
  • - Maintaining a proper coverage in their designated shift
  • - Voluntarily picking up work and tasks as received over email, tickets or in person
  • - Provide business, team members and other project/task partnering teams updates on the issue/task/project
  • - Documenting and training other team members
  • - Shadow other team members and seek to learn to improve day to day coverage of the platforms
  • - Sharing knowledge within the team as well documenting the issues/incidents for better follow up
  • - Improving day to day tasks by writing scripts and automate tasks that are procedure oriented
  • - Contribute towards better post-release checkouts
  • - Understand the underlying issue and the associated patch fix/release and identify systemic issue
  • - Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team


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