Global Business Services Transformation Leader

Há 1 mês


Lisboa, Lisboa, Portugal Syensqo Tempo inteiro

**Job Overview and Responsibilities**

Syensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement, and Human Resources activities. We are seeking an inspirational and highly skilled leader to drive the transformation of GBS.

**Key Responsibilities:**

  • Lead the GBS Transformation and Service Excellence Leadership Team in developing and implementing a transformation strategy aligned with Syensqo's strategy.
  • Create and own the transformation plan for GBS, delivering process transformation and automation and associated productivity benefits.
  • Collaborate with consulting organizations to create a Next-Gen GBS organization.
  • Establish the GBS business case, identify opportunities to deliver the business case, and take responsibility for realizing the business case.
  • Set the standards and frameworks for PMO, ensure adherence on all projects and transitions, and ensure the success of projects and transitions undertaken by GBS.
  • Set the Service Performance standards for GBS and maintain the GBS Service Catalog.
  • Set the automation strategy and approach for GBS, ensuring alignment with Syensqo's automation strategy, and deliver the automation requirements of GBS.
  • Ensure a close collaboration between the Service Excellence and Automation teams.

**Requirements:**

  • Proven leadership experience in transformation and service excellence.
  • Strong understanding of GBS operations and service lines.
  • Ability to collaborate with consulting organizations.
  • Excellent communication and interpersonal skills.


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