Fashion Customer Advisor for PVH Corp in Lisbon
3 semanas atrás
About the Role:
Are you passionate about fashion and customer service? Do you have a native level of German and a good level of English? We are looking for a talented Customer Service Agent to join our team in Lisbon, Portugal.
Responsibilities:
- Provide excellent customer service to customers via phone, email, and social media.
- Answer questions and provide troubleshooting regarding products, orders, payment methods, and shipping.
- Handle calls for prospects and clients.
- Collaborate with other departments to resolve customer issues.
Requirements:
- Native level of German and good level of English.
- Enthusiasm about fashion and trends.
- Knowledge of the value and impact of good customer experience.
- Excellent communication and listening skills.
- Ability to work in a fast-paced environment.
What We Offer:
- Yearly or 6-month contract, renewable.
- Full-time or part-time options on rotating shifts.
- Competitive salary (€950-€1,000 gross/month including free accommodation or €1,300-€1,400 gross/month excluding accommodation).
- Reimbursement of initial flight, airport pick-up, and yearly two-way flight ticket back to home country (within the EU).
- Free Portuguese lessons, cooking classes, sport activities, and social events.
About Us:
We are a multinational organization with a presence in over 80 nationalities worldwide. We offer a dynamic and innovative work environment, with opportunities for career growth and development. If you are passionate about fashion and customer service, and have the skills and qualifications we are looking for, we encourage you to apply for this exciting opportunity.
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