Customer Service Representative for Fashion Retailer PVH

3 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

About the Role:

As a Customer Service Representative for PVH, you will be the face of our company, providing exceptional support to our clients. Your passion for fashion and excellent communication skills will make you a valuable asset to our team.

Key Responsibilities:

  • Listen to customers' questions and concerns, providing the best possible answers and solutions
  • Troubleshoot regarding orders, deliveries, payments, and returns
  • Provide information about fashion products
  • Escalate and reroute necessary matters and issues to other departments

Requirements:
  • Fluency in Dutch and good knowledge of English
  • Energetic and innovative mindset
  • Fast thinker and proactive problem solver
  • Excellent communication and teamwork skills
  • Passion for fashion and trends

What We Offer:
  • Fixed-term contract renewable every year
  • Full-time working hours between 07:00-19:00 on rotating shifts (Monday-Sunday)
  • 40h/week
  • Intensive 10-day training program
  • Salary: 1040€ gross/month (including free accommodation) or 1298€ gross/month (excluding accommodation)
  • Relocation package for international candidates
  • Private health insurance after 6 months of contract
  • Free Portuguese lessons, cooking classes, sports activities, and social events
  • Career growth opportunities

About the Company:

Our company, Blu Selection, is located in Portugal and offers a unique opportunity to work in a European capital on a budget. We take care of our employees' career development, language skills, accommodation, and social integration.



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