Customer Service Representative for Fashion Retailer PVH
3 semanas atrás
About the Role:
As a Customer Service Representative for PVH, you will be the face of our company, providing exceptional support to our clients. Your passion for fashion and excellent communication skills will make you a valuable asset to our team.
Key Responsibilities:
- Listen to customers' questions and concerns, providing the best possible answers and solutions
- Troubleshoot regarding orders, deliveries, payments, and returns
- Provide information about fashion products
- Escalate and reroute necessary matters and issues to other departments
Requirements:
- Fluency in Dutch and good knowledge of English
- Energetic and innovative mindset
- Fast thinker and proactive problem solver
- Excellent communication and teamwork skills
- Passion for fashion and trends
What We Offer:
- Fixed-term contract renewable every year
- Full-time working hours between 07:00-19:00 on rotating shifts (Monday-Sunday)
- 40h/week
- Intensive 10-day training program
- Salary: 1040€ gross/month (including free accommodation) or 1298€ gross/month (excluding accommodation)
- Relocation package for international candidates
- Private health insurance after 6 months of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Career growth opportunities
About the Company:
Our company, Blu Selection, is located in Portugal and offers a unique opportunity to work in a European capital on a budget. We take care of our employees' career development, language skills, accommodation, and social integration.
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