Customer Service Representative
3 semanas atrás
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Contact Center, you will be responsible for providing exceptional service to our clients, resolving their queries, and ensuring their satisfaction.
Key Responsibilities:- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product and service information to customers
- Upsell and cross-sell products and services to customers
- Work collaboratively with internal teams to resolve customer issues
- 12th grade (compulsory)
- Experience in banking (preferred)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills
- Excellent location (Saldanha)
- Good working environment
- Initial and ongoing training
- Basic salary (832€) + Food allowance (6€)
- Working hours Monday to Saturday from 09h00 to 18h00
We are committed to diversity, inclusion, and equity in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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