Dedicated Patient Support Specialist
Há 4 horas
We are seeking a highly skilled Dedicated Patient Support Specialist to join our team at Iqvia Argentina. This is a fantastic opportunity to work in a dynamic environment and make a real difference in the lives of patients and healthcare professionals.
About the Role
As a Dedicated Patient Support Specialist, you will be responsible for providing exceptional support to patients and healthcare professionals participating in clinical studies. You will play a key role in ensuring the smooth execution of these studies by facilitating completion of protocol-specific tasks remotely using the telephone, email, fax, and various portals.
Key Responsibilities
- Providing accurate and timely information to patients and healthcare professionals per project direction
- Administering informed consent verbally or online as required
- Following up with patients and/or healthcare professionals per protocol to ensure compliance
- Collecting and entering data in the study electronic data capture system (EDC) per protocol
- Recognizing and escalating any adverse events or serious adverse events according to protocol
- Resolving any data queries and maintaining investigator site files as necessary
Requirements
To be successful in this role, you will need:
- A college certificate or equivalent experience
- Previous experience in a business process outsourcing (BPO) company with technology support or clinical background is a plus
- Dutch language fluency and English language proficiency
- Strong communication and interpersonal skills, with the ability to work under pressure and as part of a team
What We Offer
In return for your hard work and dedication, we offer a competitive salary of €28,000 - €32,000 per year, depending on experience, plus benefits including a comprehensive training program, opportunities for career growth and development, and a collaborative and supportive work environment.
Apply Now
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