Sales and Customer Support Representative
Há 6 dias
**About the Role:**
We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Support Representative. As part of this role, you will be responsible for providing exceptional customer service and sales support to our clients.
The ideal candidate will possess excellent communication skills, both written and verbal, and have a strong understanding of the cruise industry. Previous experience in sales and customer support is essential, and proficiency in Italian and English is required.
**Key Responsibilities:**
- Sell cruise packages tailored to client needs
- Upsell and cross-sell packages and travel-related products
- Support customers and travel agents with bookings and post-booking management
- Provide expert information on destinations, ships, documentation, pricing, and more
**What We Offer:**
- A full-time, indefinite contract
- Remote work from mainland Portugal
- Fully paid training on the brand, products, and tools
- Career development opportunities, including training programs and language classes
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