Italian Customer Support Specialist
4 semanas atrás
We are looking for a Italian Customer Support Specialist to join our dynamic and international team in Lisbon.
Company OverviewCBT is a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. Our mission is to deliver outstanding support to our customers worldwide.
Key Responsibilities- Provide excellent customer service and technical support to Italian-speaking customers via phone, email, and chat.
- Resolve customer inquiries, concerns, and issues in a professional and timely manner.
- Maintain a high level of product and service knowledge to effectively assist customers.
- Collaborate with team members and other departments to ensure customer satisfaction.
- Accurately document customer interactions and update customer records in the database.
- Fluent in Italian (both written and spoken) is essential.
- Good command of English (written and spoken).
- Previous experience in customer support or a related field is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Positive attitude and willingness to learn.
- A competitive salary of **€35,000 - €50,000 per year**, depending on experience.
- Relocation assistance for candidates moving to Lisbon.
- Health insurance and other benefits.
- Continuous training and development opportunities.
- A friendly and multicultural work environment.
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