Italian Customer Support Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal CBT Tempo inteiro
Job Description

We are looking for a Italian Customer Support Specialist to join our dynamic and international team in Lisbon.

Company Overview

CBT is a leading global company in the customer support industry, dedicated to providing exceptional service to our clients. Our mission is to deliver outstanding support to our customers worldwide.

Key Responsibilities
  • Provide excellent customer service and technical support to Italian-speaking customers via phone, email, and chat.
  • Resolve customer inquiries, concerns, and issues in a professional and timely manner.
  • Maintain a high level of product and service knowledge to effectively assist customers.
  • Collaborate with team members and other departments to ensure customer satisfaction.
  • Accurately document customer interactions and update customer records in the database.
Requirements
  • Fluent in Italian (both written and spoken) is essential.
  • Good command of English (written and spoken).
  • Previous experience in customer support or a related field is a plus.
  • Strong communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Positive attitude and willingness to learn.
What We Offer
  • A competitive salary of **€35,000 - €50,000 per year**, depending on experience.
  • Relocation assistance for candidates moving to Lisbon.
  • Health insurance and other benefits.
  • Continuous training and development opportunities.
  • A friendly and multicultural work environment.


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