Sales and Events Manager

3 semanas atrás


Viseu, Portugal Valverde Santar Hotel & Spa Tempo inteiro
Job Title: Sales and Events Manager

At Valverde Santar Hotel & Spa, we are seeking a highly motivated and experienced Sales and Events Manager to join our team.

Key Responsibilities:

  • Develop and execute strategies to drive business in new and existing markets;
  • Use sales techniques that maximize revenue while maintaining existing guests;
  • Promote awareness of brand image internally and externally;
  • Coordinate with the team to build synergy between Sales and Operational departments;
  • Determine and give complimentary services to guests with the General Manager's agreement;
  • Process all reservation requests, changes, and cancellations received by phone or email;
  • Responsible for ongoing analysis & tracking of progress against milestones, identifying & prioritizing bottlenecks or opportunities for accelerating progress;
  • Contact appropriate individuals or departments as necessary to resolve guest calls, requests, or problems, including up-selling;
  • Answer, record, and process all guest calls, requests, questions, or concerns;
  • Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing);
  • Carry out technical visits for groups, events, and weddings;
  • Plan, manage, and organize events in accordance with clients' requests;
  • Manage contracts with suppliers;
  • Organize and manage the work team necessary to carry out the event;
  • Reserve the necessary location and equipment, including the decorations chosen for the event;
  • Monitor the entire event;
  • Obtain feedback from participants post-event.

Qualifications:

  • At least 2 years of related work experience;
  • Ability to set clear goals, provide guidance, and track team performance;
  • Ability to analyze sales data, track performance metrics, and generate reports to measure the effectiveness of sales strategies;
  • Strong negotiation skills;
  • Basic Computer Knowledge;
  • Excellent communication and interpersonal skills;
  • Strong analytical and problem-solving abilities;
  • Fluent in English;
  • Spanish, French, or another European language is a must.

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