Global Customer Service Ambassador

Há 4 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Global Customer Service Ambassador. Based in Lisbon, Portugal, this role will involve providing exceptional support to customers across various channels.

Key Responsibilities
  • Customer Communication: Respond to customer inquiries through phone, email, and chat, ensuring clear, friendly, and professional communication in Dutch.
  • Product Support: Assist customers with product-related questions, order management, and general inquiries, demonstrating a deep understanding of our offerings.
  • Troubleshooting: Troubleshoot and resolve customer issues efficiently, aiming for first-contact resolution and exceeding customer satisfaction expectations.
  • Record-Keeping: Maintain detailed records of customer interactions, feedback, and resolutions in our CRM system, facilitating seamless collaboration and knowledge sharing.
  • Team Collaboration: Work closely with team members and other departments to enhance customer satisfaction and address common issues, fostering a culture of continuous improvement.
  • Professional Development: Stay updated on product knowledge and industry trends to provide informed assistance to customers, participating in training and development programs to enhance skills and knowledge.
Requirements
  • Language Skills: Native Dutch speaker with strong communication skills, with B2 level proficiency in English; knowledge of additional languages is a plus.
  • Experience: Previous experience in customer service or a related field is preferred, demonstrating a track record of success in resolving complex customer issues.
  • Skillset: Excellent problem-solving skills, a customer-focused approach, ability to work independently and as part of a collaborative team, and proficiency in using computer systems and software applications.
  • Passion: A genuine passion for helping customers and delivering exceptional service, driving business growth and customer loyalty.
What We Offer
  • Competitive Salary: A competitive salary, including performance-based bonuses, reflecting the value we place on your expertise and dedication.
  • Ongoing Training: Comprehensive training and continuous support to ensure your success in the role, staying ahead of industry trends and best practices.
  • Employee Benefits: Employee benefits, including health insurance, wellness programs, and discounts on various services, promoting work-life balance and overall well-being.
  • Career Advancement: Opportunities for career advancement and professional development within the company, empowering you to reach new heights and explore new challenges.
  • Vibrant Work Environment: A vibrant and inclusive work environment in the beautiful city of Lisbon, offering a unique blend of professional growth and personal fulfillment.


  • Lisboa, Lisboa, Portugal Headhunt International Tempo inteiro

    OverviewHeadhunt International is a leading recruitment agency with a presence in Athens, Greece. We are currently seeking a highly skilled and motivated individual to join our team as a Customer Service Ambassador.


  • Lisboa, Lisboa, Portugal Oceanscore Tempo inteiro

    Customer Service AmbassadorAt OceanScore, we're dedicated to enabling shipping's transformation towards sustainability. We're seeking a Customer Service Ambassador to join our team in Funchal/Madeira, Portugal, and help ensure our customers' success.Key Responsibilities: Conduct onboarding and training sessions for our shipping customers Monitor the...

  • Customer Service Ambassador

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cosmoworker Tempo inteiro

    Job Title: Customer Service AmbassadorAbout the Job:At Cosmoworker, we're seeking a skilled Customer Service Ambassador to join our team in Lisbon, Portugal. As a key member of our international customer support team, you'll be responsible for providing exceptional customer service to clients across the globe.Key Responsibilities:Respond to customer...


  • Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

    Job OverviewAs a Global Logistics Ambassador, you will be part of a multinational organisation renowned for its exceptional sales and customer service solutions. With a presence in over 80 nationalities, our company offers a dynamic and multicultural work environment that fosters growth and development.


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Customer Service AmbassadorJoin our team as a Customer Service Ambassador and take the first step towards a game-changing career. As a key member of our global technology and services leader, you will play a vital role in ensuring the success of our clients' businesses. Your primary responsibility will be to provide exceptional customer service through...


  • Lisboa, Lisboa, Portugal Ttec Tempo inteiro

    About Us">Ttec is a global leader in customer experience and technology, dedicated to making customers happy since 1982.">Your Role">We are seeking a skilled French-English Customer Service Representative to join our team in Sofia, Bulgaria. As a Global Customer Service Ambassador, you will play a key role in delivering exceptional customer experiences...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a highly motivated and customer-focused individual to join our team as a Global Customer Service Ambassador. Located in Portugal, this exciting opportunity offers the chance to work with a vibrant and dynamic team, providing outstanding support to customers from diverse backgrounds.About UsCross Border Talents is a leading company that...

  • Customer Service Ambassador

    4 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service AmbassadorAre you a highly skilled and customer-focused professional looking for a new challenge? Blu Selection is currently seeking a Customer Service Ambassador to join our team in Lisbon. As a Customer Service Ambassador, you will be the face of our company, providing exceptional customer service and support to our clients.Key...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Unlock Your Potential as a Customer Service AmbassadorAre you ready to take your career to the next level? We're a global technology and services leader that powers the brands of the future. Our team is dedicated to delivering exceptional customer experiences, and we're looking for talented individuals like you to join us.As a Customer Service Ambassador,...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Job Title: Customer Service AmbassadorJob Summary: We are seeking a highly skilled Customer Service Ambassador to join our team in Lisbon, Portugal. As a Customer Service Ambassador, you will be responsible for providing exceptional customer service to our clients via inbound calls, chat, or email.Key Responsibilities:Assist clients with their inquiries and...

  • Customer Service Ambassador

    2 semanas atrás


    Lisboa, Lisboa, Portugal Snaphunt Tempo inteiro

    Job OverviewThe position of Customer Service Ambassador offers a unique opportunity to develop skills in customer relations, communication, and problem-solving within a dynamic and multicultural environment.


  • Lisboa, Lisboa, Portugal Accor Hotels Tempo inteiro

    Customer Service AmbassadorAt Accor Hotels, we are seeking a Customer Service Ambassador to join our team. As a key member of our Front Office team, you will be responsible for delivering exceptional customer service to our guests.Key Responsibilities:Deliver a warm and welcoming greeting to all guestsProvide assistance with luggage and travel...


  • Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Make Your Passion for Travel a RealityAre you passionate about traveling and helping others explore new destinations? We have an exciting opportunity for you to join our team as a Global Customer Experience Ambassador in Lisbon, Portugal.Your Key Responsibilities:Provide exceptional customer service to travelers from diverse backgroundsMentor and guide...


  • Lisboa, Lisboa, Portugal 2K Tempo inteiro

    Job Title: Global Player Support AmbassadorJob Summary:We are seeking a highly skilled Global Player Support Ambassador to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our global gaming community.Key Responsibilities:* Provide timely and effective support to customers via live chat,...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Role OverviewWe are seeking a highly skilled and multilingual Global French Customer Service Ambassador to join our team at Cross Border Talents. As a key member of our customer support team, you will play a vital role in delivering exceptional customer experiences through various communication channels.About the RoleThis is a unique opportunity for a...


  • Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    Customer Service AmbassadorAs a Customer Service Ambassador, you will be the face of our company, providing exceptional service to our customers. Your primary responsibility will be to engage with customers, provide guidance and knowledge of Masterpiece Policy for Homeowners' products and services, and resolve issues in a timely and professional manner.Key...

  • Customer Service Ambassador

    4 semanas atrás


    Lisboa, Lisboa, Portugal Minacs Tempo inteiro

    **Customer Service Ambassador**In this role, you will be the face of our company, ensuring that every customer interaction is a positive and memorable one. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our clients, exceeding their expectations, and building long-term relationships.**Key Responsibilities:**•...

  • Customer Service Ambassador

    3 semanas atrás


    Lisboa, Lisboa, Portugal German Etrade Gmbh Tempo inteiro

    Customer Service Ambassador OpportunityWe are seeking a highly skilled and passionate Customer Service Ambassador to join our team at German Etrade Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.Key Responsibilities:Provide...

  • Customer Service Ambassador

    3 semanas atrás


    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Customer Service AmbassadorAre you ready to take your career to the next level in a dynamic and international environment? At Blu Selection, we are seeking a skilled Customer Service Ambassador to join our Gaming Support Team in Lisbon. Your responsibilities will include providing top-notch support to customers, responding to inbound requests, and...

  • Customer Service Ambassador

    4 semanas atrás


    Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

    Role OverviewAt Catawiki, we're looking for a dedicated professional to join our customer service team as a Customer Service Ambassador. This role involves engaging with our diverse customer base, resolving complex challenges, and providing exceptional support via various channels. You will work closely with our sales and expert teams to ensure seamless...