Social Media Content Moderator

4 semanas atrás

Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Job Highlights:

• Review and categorize social media content based on specific guidelines.

• Ensure that all information uploaded by users follows the guidelines based on client's policies.

• Make well-balanced decisions to be an effective advocate for the online community.

• Ensure high quality and safe experiences for both people and businesses.

• Apply a content policy to digital content and execute handling procedures with consistency.

• Assist customers via chat, email, or phone (depending on the project).

• Identify inefficiencies in workflows and suggest solutions.

• Follow company and client procedures and guidelines.

Requirements:

• Excellent verbal and written skills in Finnish.

• Very good English knowledge.

• Exceptional communication and soft skills, as well as problem-solving skills.

• Ability to use Windows Operating Systems, internet applications, and MS Office.

• Solid team and collaboration skills, work independently with limited supervision.

• Attention to detail and ability to distinguish self-beliefs from moderated content and policies.

• Be positive and proactive and have a desire for applying continuous improvement processes.

• Experience in Content Moderation, Social Media, or Customer Support will be considered an advantage.

What We Offer:

• Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process - all at no cost to you).

• Competitive monthly salary + 2 extra salaries per year.

• Refer-A-Friend: Bring your friends and receive great bonuses.

• Health care benefits and numerous other discounts.

• Full training by certified instructors.

• Professional growth & development opportunities.

• Special events as well as community & social responsibility initiatives.

• Free online Greek language courses.

• State of the art premises, providing a great working environment with relaxing break areas.

• Work for a Great Place to Work-Certified Company that fosters diversity.

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