Dutch Speaking Backoffice Specialist with Competitive Salary in Lisbon

2 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Overview

We are seeking a highly skilled Dutch speaking Backoffice Specialist to join our team in Lisbon. As a key member of our support team, you will be responsible for handling customer inquiries and providing exceptional service.

About the Role

  • Salary: €1,140 per month (gross) including free accommodation or €1,398 per month (gross) excluding accommodation.
  • Working Hours: Full-time (40 hours/week), Monday to Sunday, with a rotational schedule between 7am and 12am.
  • Contract Type: Long-term fixed term contract, renewable every year.

Responsibilities

  • Handle inbound calls from customers, respond to callback requests, and perform outbound calls to clarify information.
  • Ensure fast and efficient resolutions for customer issues, working closely with partners and internal teams as needed.
  • Liaise with colleagues to resolve complex customer issues and escalate problems when necessary.

Requirements

  • Language Skills: Native Dutch speaker with fluent English language skills.
  • Skills and Qualifications: Ability to work quickly and efficiently under deadline pressure, proven ability to work independently with minimal supervision, and excellent accuracy and attention to detail.

Benefits

  • Professional Development: Opportunities for career growth and professional development within the company.
  • Culture and Lifestyle: Enjoy a warm climate, beautiful beaches, and a rich cultural history in Lisbon.
  • Support: Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.


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