Dutch Speaking Backoffice Specialist with Competitive Salary in Lisbon
2 semanas atrás
Job Overview
We are seeking a highly skilled Dutch speaking Backoffice Specialist to join our team in Lisbon. As a key member of our support team, you will be responsible for handling customer inquiries and providing exceptional service.
About the Role
- Salary: €1,140 per month (gross) including free accommodation or €1,398 per month (gross) excluding accommodation.
- Working Hours: Full-time (40 hours/week), Monday to Sunday, with a rotational schedule between 7am and 12am.
- Contract Type: Long-term fixed term contract, renewable every year.
Responsibilities
- Handle inbound calls from customers, respond to callback requests, and perform outbound calls to clarify information.
- Ensure fast and efficient resolutions for customer issues, working closely with partners and internal teams as needed.
- Liaise with colleagues to resolve complex customer issues and escalate problems when necessary.
Requirements
- Language Skills: Native Dutch speaker with fluent English language skills.
- Skills and Qualifications: Ability to work quickly and efficiently under deadline pressure, proven ability to work independently with minimal supervision, and excellent accuracy and attention to detail.
Benefits
- Professional Development: Opportunities for career growth and professional development within the company.
- Culture and Lifestyle: Enjoy a warm climate, beautiful beaches, and a rich cultural history in Lisbon.
- Support: Free Portuguese lessons, cooking classes, sports activities, and social events organized by the company.
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