Dutch Speaking Customer Support Specialist in Lisbon

Há 1 mês


Lisboa, Lisboa, Portugal Buscojobs Portugal Tempo inteiro

About Us

Buscojobs Portugal is a leading recruitment agency that connects talented individuals with top multinational companies. We are passionate about finding the best candidates to join our clients' teams.

Job Description

We are seeking a highly motivated and fluent Dutch-speaking Customer Support Agent to join our client's team in Lisbon. The ideal candidate will be responsible for providing exceptional customer support via various channels, ensuring customer satisfaction, and resolving issues efficiently.

Key Responsibilities:

  • Communicate with customers through phone, email, and chat platforms
  • Ensure customer satisfaction by providing professional support and solutions
  • Handle customer complaints and provide timely resolutions
  • Collaborate with other specialists to resolve or close help tickets
  • Document each action taken and categorize cases for the engineering team

Requirements:

  • Native fluency in Dutch (oral and written) and English (B2 level)
  • Excellent writing and verbal communication skills
  • Resourceful and stress-resilient personality
  • Ability to meet deadlines and work independently as a team player

What We Offer:

  • Competitive salary package based on experience and performance
  • Dynamic and creative team environment with a positive atmosphere
  • Guidance and tools to reach full potential
  • Meal allowance, transportation allowance, private health insurance, and yearly performance bonus
  • Relocation assistance and accommodation support

Salary: €28,000 - €38,000 per annum, depending on experience



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