Dutch Speaking Customer Support Specialist in Lisbon
Há 5 dias
About Us
Buscojobs Portugal is a leading recruitment agency that connects talented individuals with top multinational companies. We are passionate about finding the best candidates to join our clients' teams.
Job Description
We are seeking a highly motivated and fluent Dutch-speaking Customer Support Agent to join our client's team in Lisbon. The ideal candidate will be responsible for providing exceptional customer support via various channels, ensuring customer satisfaction, and resolving issues efficiently.
Key Responsibilities:
- Communicate with customers through phone, email, and chat platforms
- Ensure customer satisfaction by providing professional support and solutions
- Handle customer complaints and provide timely resolutions
- Collaborate with other specialists to resolve or close help tickets
- Document each action taken and categorize cases for the engineering team
Requirements:
- Native fluency in Dutch (oral and written) and English (B2 level)
- Excellent writing and verbal communication skills
- Resourceful and stress-resilient personality
- Ability to meet deadlines and work independently as a team player
What We Offer:
- Competitive salary package based on experience and performance
- Dynamic and creative team environment with a positive atmosphere
- Guidance and tools to reach full potential
- Meal allowance, transportation allowance, private health insurance, and yearly performance bonus
- Relocation assistance and accommodation support
Salary: €28,000 - €38,000 per annum, depending on experience
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