Customer Service Specialist for Dutch-Speaking Clients
1 semana atrás
As a Customer Service Specialist for Dutch-Speaking Clients, you will be the primary point of contact for our Dutch-speaking clients, ensuring they receive exceptional support. Our dynamic team is seeking motivated individuals to join us in Lisbon, Portugal.
Key Responsibilities:- Customer Support: Assist customers via multiple communication channels, resolving their inquiries quickly and effectively.
- Web Services Expertise: Develop a deep understanding of our web services, offering accurate and helpful information to customers.
- Problem-Solving: Troubleshoot and resolve customer issues, providing effective and personalized solutions.
- Communication: Communicate clearly, professionally, and empathetically with customers to ensure their needs are met.
- Collaboration: Work closely with team members and other departments to escalate and resolve complex issues.
- CUSTOMER FEEDBACK: Gather and report valuable customer feedback to improve service quality.
- Documentation: Log customer interactions and resolutions accurately in internal systems.
Salary Information: The estimated salary for this position is €45,000 - €60,000 per annum, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including relocation support, comprehensive health insurance, meal allowances, and career growth opportunities.
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