Dutch Speaking Customer Support Specialist
Há 6 dias
Job Summary: We are seeking a highly motivated and customer-focused Dutch Speaking Customer Support Specialist to join our team at Apply2Day.
Your Key Responsibilities:
- Manage incoming calls and provide exceptional customer service
- Identify and assess customers' needs to achieve satisfaction
- Build relations of trust through open and interactive communication
- Provide accurate, valid, and complete information by using the methods/tools
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
Requirements:
- Native or near-native Dutch language (C1-C2)
- Very good command of English (B2)
- Good MS Office skills
- Strong phone contact handling skills and active listening
- Excellent communication and presentation skills
- Customer orientation and ability to adapt/respond to different types of characters
- Ability to multi-task, prioritize, and manage time effectively
What We Offer:
- Competitive remuneration package
- 14 salaries per year
- Extra bonus depending on performance appraisal
- Health care benefits and numerous other discounts
- Relocation cost (for candidates outside Greece)
About Us: Apply2Day is a company that redefines customer service. We are committed to providing exceptional customer experiences and building long-term relationships with our clients.
Why Apply? Join our team and become a part of a dynamic and customer-focused organization. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.
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