Global SaaS Support Specialist with European Language Expertise
1 semana atrás
We are seeking a highly skilled Global SaaS Support Specialist to join our team in West London. As a key member of our sales and support team, you will provide exceptional customer service and product support to clients across the globe.
About the RoleThis exciting opportunity is perfect for a passionate and dedicated individual with fluent language skills in French, German, Danish, Norwegian, Finnish, or Swedish, as well as English.
In this role, you will be responsible for delivering high-level SaaS support and training on products and services in a professional and consultative manner. You will work closely with our dynamic team to identify and resolve client issues, maintain accurate CRM systems, and stay up-to-date with the latest product knowledge.
As a Global SaaS Support Specialist, you will also have the opportunity to travel to clients and exhibitions to promote our products and services.
RequirementsTo succeed in this role, you should have:
- Fluent language skills in French, German, Danish, Norwegian, Finnish, or Swedish, as well as English
- 2-3 years experience in B2B customer/client services
- Experience or knowledge of the SaaS industry advantageous
- A proactive and problem-solving mindset
- Excellent IT skills
- Strong interpersonal skills and a professional manner
Estimated Salary: £35,000 - £45,000 per annum
What We OfferWe offer a competitive salary, hybrid working arrangements, travel opportunities, and excellent career development prospects. If you are a motivated and customer-focused individual with a passion for languages, we encourage you to apply.
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