Global SaaS Support Specialist with European Language Expertise

1 semana atrás


Braga, Braga, Portugal Language Matters Tempo inteiro
Job Summary

We are seeking a highly skilled Global SaaS Support Specialist to join our team in West London. As a key member of our sales and support team, you will provide exceptional customer service and product support to clients across the globe.

About the Role

This exciting opportunity is perfect for a passionate and dedicated individual with fluent language skills in French, German, Danish, Norwegian, Finnish, or Swedish, as well as English.

In this role, you will be responsible for delivering high-level SaaS support and training on products and services in a professional and consultative manner. You will work closely with our dynamic team to identify and resolve client issues, maintain accurate CRM systems, and stay up-to-date with the latest product knowledge.

As a Global SaaS Support Specialist, you will also have the opportunity to travel to clients and exhibitions to promote our products and services.

Requirements

To succeed in this role, you should have:

  • Fluent language skills in French, German, Danish, Norwegian, Finnish, or Swedish, as well as English
  • 2-3 years experience in B2B customer/client services
  • Experience or knowledge of the SaaS industry advantageous
  • A proactive and problem-solving mindset
  • Excellent IT skills
  • Strong interpersonal skills and a professional manner

Estimated Salary: £35,000 - £45,000 per annum

What We Offer

We offer a competitive salary, hybrid working arrangements, travel opportunities, and excellent career development prospects. If you are a motivated and customer-focused individual with a passion for languages, we encourage you to apply.



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