Japanese Language Specialist

3 semanas atrás


Braga, Braga, Portugal PTW Tempo inteiro
About PTW

PTW is a leading provider of specialized services to the games industry, with a global team of passionate and dedicated professionals. Our company has expanded rapidly over the past three decades, with 40 sites in 12 countries and a diverse range of services, including dialogue production, localization, art services, and esports management.

We are committed to delivering innovative and effective solutions to our clients, and we believe that great work is achieved by teams who love what they do. Our global workforce is our greatest strength, and we approach every solution with an all-minds-on-deck strategy.

About the Role

The Japanese Support Specialist will play a critical role in ensuring clear communication with Japanese clients. This will involve accurately translating emails, bugs, and project documents between Japanese and English, as well as supporting direct communication with Japanese clients through calls and chats.

The successful candidate will have a strong understanding of Japanese business culture and etiquette, and will be able to provide insights into Japanese business manners and language nuances. They will also be able to collaborate effectively with the support team and act as a cultural and language resource.

Key Responsibilities
  • Accurately translate emails, bugs, and project documents between Japanese and English
  • Support direct communication with Japanese clients through calls and chats
  • Assist leads and project managers with understanding Japanese business manners and language nuances
  • Collaborate with the support team to ensure seamless handovers and mutual assistance
  • Act as a cultural and language resource for the team
  • Ensure that all communications and documents are properly tagged and archived
  • Assist with language testing or translation tasks as needed
What We're Looking For
  • Language Skills: Fluent in Japanese and English with experience in professional translation
  • Cultural Knowledge: Strong understanding of Japanese business culture and etiquette
  • Communication Skills: Excellent written and verbal communication abilities with attention to detail
  • Team Collaboration: Ability to work effectively as part of a team, especially in a remote or virtual setting
  • Technical Proficiency: Familiarity with project management tools such as JIRA and email management systems
  • Educational Background: Degree in languages, communication, business, or a related field is preferred
  • Right to Work: Candidates must have the Right to Work (Citizenship or a Working VISA) in Portugal
What We Offer
  • Competitive compensation package
  • €6 per working day in meal allowance
  • Opportunity to work on some of the biggest game clients, titles, projects, and tech in the world
  • Attractive remuneration, holidays, regular team competitions with great prizes, and inclusion into an extensive social calendar
  • A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability
  • Dedicated employee wellbeing program
  • Regular progression opportunities to ensure employees flourish
Working Conditions
  • On-Site in our Studio in Braga, Portugal
  • 8:00 to 17:00, Mondays through Fridays

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