Incident Response Specialist

Há 2 dias


Porto, Porto, Portugal Phiture Tempo inteiro

About the Role

We are seeking an Incident Response Specialist to join our team at Phiture. This is a unique opportunity to work in a dynamic environment where you will be responsible for analyzing and resolving complex incidents.

Key Responsibilities:

  • Analyzing incident reports to determine root causes and develop corrective actions
  • Validating priority levels and collaborating with stakeholders to ensure timely resolution
  • Identifying and escalating critical incidents to senior leadership
  • Developing and maintaining knowledge of IT systems, networks, and applications

Requirements:

  • Degree in Information Technology or Computer Science
  • Minimum 3 years of experience in incident management
  • Knowledge of ITIL framework
  • Expertise in Linux, Windows, network architecture, VPNs, and firewalls
  • Strong communication and problem-solving skills

About Us

Phiture is a leading technology company that values innovation and collaboration. We offer a competitive salary range of $80,000 - $120,000 per year, depending on experience.

Benefits

  • Comprehensive health insurance
  • Retirement plan matching
  • Flexible working hours
  • Professional development opportunities

Join Our Team

If you are a motivated and detail-oriented individual who is passionate about incident response, we encourage you to apply. Please submit your application, including your resume and a cover letter outlining your experience and qualifications.



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