Cloud Incident Management Specialist
Há 3 dias
About the Company
Devoteam is a leading global player in digital transformation for large companies in the EMEA region. With a turnover of €1 billion, we believe in technology with strong human values that can actively drive change for the better.
Job Summary
We are seeking an experienced Cloud Incident Management Specialist to join our multi-disciplinary team of cloud experts, designers, business consultants, security experts, engineers, developers, and other extraordinary talents. As a Cloud Incident Management Specialist, you will be responsible for full monitoring of incidents, taking ownership and leading them end-to-end with partners to minimize impacts and meet customer commitments.
Main Responsibilities
- Create and track tickets to maintain a schedule and ensure full incident analysis;
- Organize and facilitate situation points with business, technical, and supplier stakeholders;
- Write progress reports;
- Escalate incidents to the Service Delivery Lead for transition to the Crisis Unit;
- Conduct and write daily weather reports;
- Identify opportunities for continuous improvement;
- Maintain a knowledge base to anticipate or control incidents;
- Develop self-service for customers;
Requirements
To be successful as a Cloud Incident Management Specialist, you will need:
- More than three years of experience as an Incident Manager;
- Strong communication and interpersonal skills;
- A high level of autonomy and proactivity;
- Proven banking experience would be ideal;
- Experience working in an environment where delivery times and quality are under significant pressure;
- Understanding of information systems and production computers;
- Knowledge of ITIL and ServiceNow;
- Knowledge of Agile methods including Scrum;
- Proficiency in English (required).
Salary Information
The estimated salary for this position is €60,000 - €80,000 per year, depending on experience. We offer a competitive benefits package and opportunities for professional growth and development.
-
Incident Management Specialist
Há 1 mês
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob OverviewWe are seeking an Incident Management Specialist to join our team in Porto, Portugal.This role is responsible for the effective implementation of the Incident Management Process and ensuring the restoration of services as soon as possible.
-
Incident Management Specialist
1 semana atrás
Porto, Porto, Portugal Alter Solutions Tempo inteiro**Job Overview** We are seeking a skilled Incident Management Specialist to join our team at Alter Solutions. As an Incident Management Specialist, you will be responsible for identifying and assessing production incidents, collaborating with stakeholders to determine root causes, and implementing corrective actions. The successful candidate will have...
-
Incident Resolution Specialist
Há 1 mês
Porto, Porto, Portugal Generix Group Tempo inteiroJob SummaryWe are seeking a highly skilled Incident Resolution Specialist to contribute to our team at Generix Group. The ideal candidate will be responsible for implementing effective incident management processes, ensuring timely resolution of issues, and maintaining high-quality service delivery.Key Responsibilities:Audit the effectiveness of the incident...
-
Incident Management Strategist
1 semana atrás
Porto, Porto, Portugal Gkn Automotive Tempo inteiroGKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world's car manufacturers.Role PurposeThe Incident Management Strategist plays a crucial role in...
-
Incident Response Specialist
Há 23 horas
Porto, Porto, Portugal Phiture Tempo inteiroAbout the RoleWe are seeking an Incident Response Specialist to join our team at Phiture. This is a unique opportunity to work in a dynamic environment where you will be responsible for analyzing and resolving complex incidents.Key Responsibilities:Analyzing incident reports to determine root causes and develop corrective actionsValidating priority levels...
-
Cloud Operations Specialist
3 semanas atrás
Porto, Porto, Portugal Körber Pharma Packaging Ag Tempo inteiroCompany Overview: Körber Pharma Packaging Ag is a global technology group driving innovation and customer success. With over 12,000 employees across the world, we offer products, solutions, and services that inspire.">Estimated Salary Range: $80,000 - $110,000 per yearAbout the Role: We are seeking an experienced Cloud Operations Specialist to join our...
-
Porto, Porto, Portugal Axianspt Tempo inteiroCompany Overview: At Axians, we foster a collaborative and inclusive environment that values our people's contributions. Our commitment to social and environmental responsibility reflects in our actions and initiatives.Salary: This role offers an attractive salary package of $80,000 per annum, complemented by performance bonuses and benefits such as health...
-
Dedicated Incident Resolution Specialist
Há 5 dias
Porto, Porto, Portugal Noesis Tempo inteiroNoesis: A Leader in Innovative SolutionsWe are seeking a highly skilled Dedicated Incident Resolution Specialist to join our team. As an expert in incident management, you will play a critical role in ensuring the smooth operation of our services.About the RoleThe primary responsibilities of this position include:Conducting thorough incident analysis and...
-
Cloud Security Specialist
Há 1 mês
Porto, Porto, Portugal Fusion Consulting Tempo inteiroWe are seeking a Cloud Security Specialist to safeguard our cloud and on-premise infrastructures. This role involves implementing security best practices across both environments, managing incident responses, and fostering a security-first culture.Key Responsibilities:Design and implement secure infrastructures for cloud and on-premise environments, focusing...
-
Cloud Security Specialist
Há 2 dias
Porto, Porto, Portugal Fusion Consulting GmbH Tempo inteiroFusion Consulting GmbH is a leading provider of Business and IT consulting services, specializing in the Life Sciences industry. We are seeking an experienced Cloud Security Specialist to join our team.About the RoleThis is a fantastic opportunity for a skilled professional to design and implement secure cloud infrastructures for our clients. The ideal...
-
Cloud Infrastructure Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Description:Celfocus is a European high-tech system integrator dedicated to delivering innovative solutions in Analytics and Cognitive services. Our team serves clients across 25+ countries, providing cutting-edge expertise in transforming digital networks, elevating business services, and enhancing customer experiences.About the Role:We are seeking an...
-
Computer Security Incident Response Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Title: Computer Security Incident Response SpecialistLocation: Porto, PortugalJob Description:We are seeking a highly skilled and motivated Computer Security Incident Response Specialist to join our team in Porto, Portugal. As a key member of our Cyberdefense unit, you will play a crucial role in responding to and investigating cybersecurity...
-
Incident Resolution Specialist
2 semanas atrás
Porto, Porto, Portugal Alter Solutions Tempo inteiroCompany OverviewAlter Solutions Portugal is an IT consultancy company that drives digital transformation, part of the Alter Solutions Group founded in 2006 in Paris. The company has expanded globally, with a presence in twelve countries including Germany, Belgium, Brazil, Canada, the United States, Morocco, Spain, France, Luxembourg, Poland, Portugal, and...
-
Cloud Infrastructure Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroCompany OverviewWe are Buscojobs Portugal, a dynamic organization that values innovation and collaboration. Our team is passionate about delivering exceptional results in a fast-paced environment.About the RoleWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team. As a key member of our infrastructure domain, you will play a...
-
AWS Cloud Operations Specialist
Há 7 dias
Porto, Porto, Portugal Byside Portugal Tempo inteiroAt Byside Portugal, we're seeking an experienced AWS Cloud Operations Specialist to join our Engineering team. Our company has grown significantly since its inception in 2006, with a mission to revolutionize marketing results for our clients through Lead Activation.About UsWe've evolved from a small startup to a thriving team of over 80 professionals, driven...
-
Cloud Infrastructure Specialist Lead
2 semanas atrás
Porto, Porto, Portugal Körber Pharma Packaging Ag Tempo inteiroJob SummaryKörber Pharma Packaging Ag is seeking a Cloud Infrastructure Specialist Lead to join our team. In this role, you will be responsible for the administration of environment infrastructure, inclusive of application and network hardware resources.About UsWe are a dynamic organization that values innovation and collaboration. Our entrepreneurial...
-
Cloud Infrastructure Specialist
Há 1 mês
Porto, Porto, Portugal Workshub Tempo inteiroJob Title: Cloud Infrastructure SpecialistWe are seeking a highly skilled Cloud Infrastructure Specialist to join our team at Workshub. As a key member of our engineering team, you will be responsible for maintaining and improving our complex system of Price Feeds for DeFi applications.Job Description:The ideal candidate will have 4+ years of experience in...
-
Senior Cybersecurity Incident Response Specialist
4 semanas atrás
Porto, Porto, Portugal Buscojobs Portugal Tempo inteiroJob Title: Senior Cybersecurity Incident Response SpecialistLocation: Porto, PortugalWork Regime: Hybrid (3 times a week in the office)Job Description:As a key member of CIB EMEA Cyberdefense's cybersecurity team, this role focuses on promptly addressing and investigating cybersecurity incidents, including data loss prevention. The successful candidate will...
-
Cloud Security Expert
Há 2 dias
Porto, Porto, Portugal Fusion Consulting GmbH Tempo inteiroJob Title: Cloud Security ExpertWe are seeking an experienced Cloud Security Expert to join our team at Fusion Consulting. As a key member of our security team, you will be responsible for designing and implementing secure infrastructures for our cloud and on-premise environments.Key Responsibilities:Security Architecture: Design and implement secure...
-
Cloud Security Specialist
Há 1 mês
Porto, Porto, Portugal Noesis Portugal Tempo inteiro**About Noesis Portugal**Noesis Portugal is a forward-thinking organization that consistently invests in the growth and development of its talented professionals. We are seeking an experienced Cloud Security Specialist to join our team.**Estimated Salary:** €60,000 - €80,000 per year (dependent on experience).Job Description:We are looking for a skilled...