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Sales Professional
1 semana atrás
We are seeking a Sales Assistant to join our team in Porto.
The role of Sales Assistant is crucial to the retail function, connecting with customers and supporting the day-to-day activities of our team. We require someone attentive, reliable, full of energy, approachable, punctual, and knowledgeable about fashion trends.
As a Sales Assistant, you will welcome and assist customers throughout the sales process, describing products and delivering an exceptional customer experience. You will support the store manager in creating a store environment that fosters creativity and employee development.
Selling Skills:
- Be a brand ambassador and embrace the brand's selling ceremony.
- Drive sales by providing a warm welcome, using appropriate sales techniques, and closing the sale efficiently.
- Participate in targeting ZV objectives and meeting store KPIs (AB and UPT).
- Provide personalized advice and drive sales according to customers' needs.
- Build customer loyalty and manage customer relationships.
- Communicate effectively and be knowledgeable about the collection and iconic brand pieces.
Operations:
- Drive sales by operating the till system, processing payments, managing queues efficiently, and following company policy.
- Manage customer needs, including exchanges, credit notes, and holds.
- Maintain a luxurious store environment and standards, answer calls promptly, and execute loss prevention procedures.
Merchandising:
- Process deliveries and transfers, replenish items on the shop floor according to ZV standards, and support store management in implementing visual merchandising guidelines.
You have previous sales experience and want to grow in a dynamic environment. Apply now and become part of the Zadig Team.
