Customer Service Ambassador

3 semanas atrás


Lisboa, Lisboa, Portugal Catawiki Tempo inteiro

As a Customer Service Ambassador at Catawiki, you will be the face of our company, ensuring that our customers receive exceptional support and service. Your primary goal will be to delight our customers, providing clear and concise communication, and resolving complex challenges in a timely and professional manner.

You will be the link between our customers and our teams, working closely with Sales and Experts to improve the overall Customer Experience. Your close customer contact will bring valuable feedback on possibilities for improvements in our services.

To succeed in this role, you will need to be motivated by providing excellent customer support, have strong analytical and critical thinking skills, and be able to communicate effectively in Italian and English. Previous experience in a customer service environment or a customer-related role is preferred.

In return, you will receive a competitive Annual Gross Base Salary, health insurance, a Work From Home Allowance, and the opportunity to work in our amazing office in the centre of Lisbon.


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