German Customer Support Specialist for International TV Content
4 semanas atrás
We are seeking a talented German-speaking professional to join our team as a Customer Support Consultant. Based in Portugal, you will be part of an international working environment and contribute to providing exceptional support to our subscribers.
About the RoleThis is a unique opportunity to work with a leading entertainment company like Netflix, where you will have the chance to develop your skills and knowledge while collaborating with a dynamic team.
Key Responsibilities:- Communicate effectively with subscribers through chat and phone
- Answer how-to questions about payment and troubleshooting streaming issues
- Assist subscribers with navigating Netflix and resolving content-related problems
To succeed in this role, you should possess:
- Native fluency in German and excellent communication skills in English
- Strong problem-solving and technical skills
- A passion for TV shows and/or experience as a Netflix subscriber (a plus)
We provide a competitive remuneration package that includes:
- A salary of €45,000 - €55,000 per year, depending on experience
- Relocation assistance to Portugal
- Accommodation provided for as long as you work with us
- Full training by certified instructors
Netflix is a global leader in online entertainment, producing and distributing original content worldwide. Our mission is to entertain, inform, and connect people around the globe.
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