German Speaking Customer Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Talingual Tempo inteiro

Location: Lisboa, Portugal
Estimated Salary: €18,000 - €22,000 Per Year

About Us:

Talingual is an innovative video streaming company that offers a unique platform for users to share and discover content. We are committed to providing exceptional user experiences through multilingual support.

The Role:

We are seeking a skilled German speaking customer support specialist to join our team in Lisbon. As a key member of our multilingual support team, you will be responsible for delivering outstanding multi-channel support via phone, email, and live chat to our users. Your primary focus will be on troubleshooting technical issues, guiding customers through different options, and answering questions related to posting videos, password resets, and other general customer queries.

Key Responsibilities:

  • Provide exceptional customer service via multiple channels, including live chat, phone, and email.
  • Address customer inquiries, resolve issues, and offer solutions in a timely and professional manner.
  • Maintain accurate records of customer interactions and feedback.
  • Collaborate with cross-functional teams to improve customer satisfaction and experience.

Requirements:

To succeed in this role, you should have:

  • Fluency in German and a good command of English.
  • Previous experience working in a call centre or customer-facing role is desirable.
  • Eagerness to learn, attention to detail, and excellent communication skills.
  • A flexible attitude and adaptability in a fast-paced environment.

Benefits:

We offer a competitive salary package, relocation bonus, training and development opportunities, career growth prospects, monthly language bonus, free refreshments, and the chance to work in an exciting new international office in Lisbon.



  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    We are seeking a dedicated German-speaking customer service specialist to join our vibrant team in Lisbon, Portugal. Our company, Cross Border Talents, delivers exceptional customer experiences to leading international brands.Competitive Salary: €38,000 - €50,000 per yearAbout the Role:The ideal candidate will provide top-notch customer support in German...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleAs a Technical Support Specialist, you will serve as the primary point of contact for technical and customer support inquiries from our German-speaking stakeholders.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    At Cross Border Talents, we are seeking a highly skilled German Speaking Customer Support Specialist to join our team in Lisbon. This is an excellent chance to provide top-notch customer support and experience the vibrant Portuguese culture.The Role: As a German Speaking Customer Support Specialist, you will be responsible for delivering exceptional customer...


  • Lisboa, Lisboa, Portugal Speakit Tempo inteiro

    We are looking for a highly skilled German Customer Support Specialist to join our dynamic team at Speakit. As a Netflix Customer Support Consultant, you will be responsible for providing top-notch support to our German-speaking subscribers. If you have a passion for TV shows and a flair for problem-solving, this could be the perfect opportunity for you.Key...


  • Lisboa, Lisboa, Portugal Workster Tempo inteiro

    Job SummaryWe are seeking a highly skilled German speaking Customer Support Specialist to join our team at Workster Job Agency. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients, ensuring their satisfaction and resolving any issues that may arise.Key ResponsibilitiesCommunicate...


  • Lisboa, Lisboa, Portugal Adecco Tempo inteiro

    Customer Support RoleWe are seeking a highly skilled and multilingual customer support specialist to join our team. As a German and English speaking customer consultant, you will be responsible for providing exceptional customer service to our clients. Key Responsibilities: Provide first-line support for customer inquiries and issues. Escalate complex issues...


  • Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Job SummaryAdecco Prestação De Serviços, Lda is seeking a highly skilled Customer Support Specialist to provide top-notch support to our clients in the German speaking markets.About the RoleThis role involves being the primary point of contact for users, handling routine and non-routine incidents, problems, and requests. You will be responsible for...


  • Lisboa, Lisboa, Portugal Cognizant Technology Solutions Tempo inteiro

    Job Title: German Customer Support Specialist for Streaming ServiceJob Summary: We are seeking a highly skilled German customer support specialist to join our team at Cognizant Technology Solutions. The successful candidate will be responsible for providing exceptional customer support to our clients in Germany and other German-speaking countries.Provide...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Competitive Salary: €35,000 - €50,000 per annum About the Role:We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media GmbH in Lisbon. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job Description:We are seeking a highly skilled and dedicated Customer Support Specialist to join our team at Cross Border Talents. As a key member of our customer support team, you will play a vital role in delivering exceptional service to our valued clients.About the Role:This is a fantastic opportunity for a native German speaker to work with our company...


  • Lisboa, Lisboa, Portugal Jl Talent Partners Tempo inteiro

    We are seeking a dedicated German speaking Customer Support Representative to join our client's team in Portugal.Key Responsibilities:• Provide exceptional customer support via phone and email, addressing a range of inquiries and concerns.• Utilize the appropriate procedures to offer accurate, valid, and complete information.• Take ownership of...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Unlock your potential in a dynamic environment with Cross Border Talents, as we seek an exceptional German Customer Support Specialist to join our team. This is a fantastic opportunity for you to grow professionally and make a real impact on our global user base.**Job Summary:**We are looking for a skilled and motivated individual to provide top-notch...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Role:We are seeking a highly skilled Native German Speaker to join our customer support team. As a key member of our team, you will be responsible for providing exceptional customer service to our German-speaking clients through various communication channels.Key Responsibilities:Deliver accurate and timely information to customers regarding our...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly motivated and detail-oriented German Language Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing top-notch support to our German-speaking clients. Job Summary:Provide exceptional customer service to German-speaking clients...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior German Speaking Customer Experience Specialist to join our team in Lisbon, Portugal.Key Responsibilities:Deliver exceptional customer service in German through various communication channels.Provide detailed product information and services to enhance customer satisfaction.Maintain high standards of...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support ExpertWe are seeking a highly motivated and detail-oriented German Language Customer Support Expert to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing top-notch support to our customers in German, ensuring their issues are resolved...


  • Lisboa, Lisboa, Portugal Customer Labs Tempo inteiro

    About Our CompanyAt Customer Labs, we help businesses modernize technology, reimagine processes, and transform experiences to stay ahead in a fast-changing world. We're committed to delivering exceptional customer support that meets the evolving needs of our clients.Salary DetailsWe offer a competitive salary of € 50,000 per annum, plus a performance-based...


  • Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro

    Job Title: German Speaking Customer Support SpecialistWe are seeking a highly skilled and experienced Customer Support Specialist to join our team in Lisbon. The ideal candidate will be fluent in German, have excellent communication skills, and a passion for delivering exceptional customer support.About the Role:The successful candidate will be responsible...


  • Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

    Exceptional Recruitment Services on a Global ScaleWe deliver cutting-edge recruitment solutions to clients worldwide, streamlining the process of connecting top talent with forward-thinking businesses. Our expert team at David Kennedy Recruitment is partnering with a pioneering multinational technology firm seeking an accomplished Customer Support Specialist...


  • Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Company Overview:Webhelp is a French multinational BPO company that provides business solutions for the world's most exciting brands.Compensation Package:The successful candidate will receive a competitive salary of approximately €35,000 per annum, paid in 14 monthly installments, plus a performance-based bonus.Job Description:We are seeking an experienced...