German Speaker Customer Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
About the Role:

We are seeking a highly skilled Native German Speaker to join our customer support team. As a key member of our team, you will be responsible for providing exceptional customer service to our German-speaking clients through various communication channels.

Key Responsibilities:
  • Deliver accurate and timely information to customers regarding our products and services.
  • Work closely with team members to improve processes and service quality.
  • Record and manage customer interactions in internal systems.
Requirements:
  • Native fluency in German.
  • B2 level English proficiency.
  • Excellent communication and problem-solving skills.
  • A customer-focused mindset with the ability to stay calm under pressure.
  • Flexibility to work on rotating shifts.
  • Prior experience in customer support is welcome but not required.
What We Offer:
  • Competitive salary with opportunities for performance-based bonuses.
  • Relocation support for candidates moving from outside Continental Portugal.

As a customer support specialist, you will play a vital role in delivering top-tier service to our valued clients. If you possess excellent communication skills, a customer-focused mindset, and a strong passion for providing exceptional service, we encourage you to apply for this exciting opportunity.



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