German Customer Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Cityjoboffers Tempo inteiro

Unlock Your Digital Potential

We are seeking a highly motivated and fluent German speaker to join our Customer Delight Team as a German Customer Support Specialist. As a key member of our team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and live chat.

Your Key Responsibilities

  • Process customer inquiries and resolve issues in a timely and professional manner
  • Offer proactive and independent solutions to customers
  • Advise and train customers on our services and products
  • Solve technical problems and answer customer questions

Requirements

To be successful in this role, you will need to be fluent in German and proficient in English (B2). You will also need to be able to work a rotating shift schedule, Monday to Sunday. Additionally, you should have a passion for social media and be able to work independently with minimal supervision.

What We Offer

We offer a comprehensive benefits package, including paid training, a renewable employment contract, private health insurance, and a relocation package for international candidates. You will also have the opportunity to work with a dynamic and global team, and to develop your skills and knowledge in a fast-paced and innovative environment.



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