Customer Support Specialist
4 semanas atrás
Job Opportunity: German-World, Inc is seeking a skilled Customer Service Agent to join our team.
About the Role: As a Customer Service Agent, you will be responsible for providing exceptional support to our customers via phone, email, and chat. You will be the face of our company, adapting our brand's voice and tone to ensure a positive experience for our customers.
Key Responsibilities:
- Provide technical support and assistance to customers via phone, email, and chat
- Adapt the brand's voice and tone for interactions on both private and public channels
- Profile: German C2 English B2
- Experience in Customer Support (preferable)
- Benefits: Excellent remuneration package based on experience, skills, and performance
- Life Insurance
- Meal allowance + Transport allowance
- Private health insurance
- Relocation package: Reimbursement of Airfare on the 6th month of Contract up to 400€ in Economy class
- Accommodation for the first year: Apartment Room with rent of 280€ for 12 months (discounted directly from the payslip)
What We Offer:
We offer a competitive remuneration package, excellent benefits, and a dynamic work environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
How to Apply: Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you.
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