Customer Support Specialist

1 dia atrás


Lisboa, Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiro
Job Title: Customer Support Specialist

About the Job:

We are working with a leading multinational technology business to recruit a Dutch-speaking Customer Support Specialist for their office in Lisbon. The successful candidate would support customers who own a premium membership of a streaming platform.

Key Responsibilities:

* Communicate with customers via telephone, email, and chat
* Ensure customer satisfaction and provide professional customer support
* Handle customer complaints, provide solutions, and alternatives within time limits
* Identify and troubleshoot issues
* Collaborate with specialists to solve help tickets
* Document actions and categorize cases
* Maintain administrative forms

Requirements:

* Native/fluent in Dutch and fluent in English (at least B2 level)
* Excellent writing and verbal communication skills
* Resourceful and stress-resilient personality
* Ability to meet deadlines and work independently

What We Offer:

* Excellent remuneration package
* Dynamic and creative team environment
* Guidance and tools for growth
* Meal allowance and transportation assistance
* Private health insurance and yearly performance bonus
* Relocation allowance and accommodation assistance

  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    {"h1": "German-Speaking Customer Support Specialist", "p": "We are seeking a highly skilled German-speaking Customer Support Specialist to join our team at Software & Support Media Gmbh. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers in German, ensuring their issues are resolved...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German Language Customer Support SpecialistJob Summary: We are seeking a highly skilled German language customer support specialist to join our team at Software & Support Media Gmbh. The successful candidate will be responsible for providing exceptional customer support to our clients in Germany and Austria.Key Responsibilities:Communicate with...


  • Lisboa, Lisboa, Portugal Software & Support Media Gmbh Tempo inteiro

    Job Title: German-Speaking Customer Support SpecialistSoftware & Support Media Gmbh is seeking a highly skilled German-speaking Customer Support Specialist to join our team in Lisbon. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers through various communication channels.Key...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Umbrella Functional Consulting & Support Team is seeking a highly skilled French-Speaking Customer Support Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to our clients through various communication channels, including telephone, email, and chat. Your...


  • Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiro

    Job Title: French-Speaking Customer Support SpecialistUmbrella Functional Consulting & Support Team is seeking a highly skilled French-speaking Customer Support Specialist to join our team in Lisbon, Portugal.About the Role:We are looking for a resourceful and stress-resilient individual with excellent writing and verbal communication skills to provide...

  • Customer Service Specialist

    2 semanas atrás


    Lisboa, Lisboa, Portugal Support Tempo inteiro

    **Customer Support Role at Movework**We are seeking a skilled Customer Support Representative to join our team at Movework. As a key member of our support team, you will be responsible for providing exceptional customer service to our users via various communication channels.**Key Responsibilities:**• Respond to incoming requests from platform users in a...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Customer Support SpecialistWe are seeking a skilled Customer Support Specialist to join our team in Lisbon. As a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional support and assistance in European Portuguese.About the Role:As a Customer Support Specialist, you will be responsible for delivering...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistAt RoomRaccoon, we're looking for a skilled Customer Support Specialist to join our global team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our clients across Europe, USA, and Africa.Key Responsibilities: Provide high-quality assistance to clients via email, phone, and...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for handling customer inquiries and issues in a friendly and professional manner via email, chat, and phone.Key Responsibilities:Provide excellent customer...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Bespoke Recruitment Limited Tempo inteiro

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Danish fluent speaker, you will be responsible for providing exceptional customer experiences for some of the world\u2019s biggest and most well-known brands.About the RoleAs a Customer Support Specialist, you will be the primary...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Caixa Mágica Software Tempo inteiro

    Job Title: Customer Support SpecialistJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Caixa Mágica Software. As a Customer Support Specialist, you will be responsible for providing top-notch technical support to our customers, ensuring their issues are resolved quickly and efficiently.Key Responsibilities:Provide...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal SupportYourApp Tempo inteiro

    Are you passionate about delivering exceptional customer experiences?We're looking for a skilled Customer Support Specialist to join our team at SupportYourApp, a leading Support-as-a-Service company.As a Customer Support Specialist, you will be responsible for providing top-notch technical support to our clients via various communication channels.Key...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistRoomRaccoon is seeking a highly skilled Customer Support Specialist to join our global team. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and retention.Key Responsibilities:Provide professional, personalized support to clients via...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for handling customer inquiries and issues in a friendly and professional manner via email, chat, and phone.Key ResponsibilitiesProvide exceptional customer...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the Role:We are seeking a skilled Customer Support Specialist to join our team in Lisbon. As a Customer Support Specialist, you will be the first point of contact for our customers, providing exceptional support and assistance in European Portuguese.Key Responsibilities:Provide top-notch customer support and assistance in European PortugueseDevelop and...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Careerxtra Tempo inteiro

    Customer Support Specialist (English Speaker)At Careerxtra, we are seeking a highly skilled Customer Support Specialist fluent in English to join our team in Lisbon. As a key member of our customer support team, you will be responsible for delivering exceptional customer service to our English-speaking clients, resolving their inquiries and issues via phone,...

  • Customer Support Specialist

    1 semana atrás


    Lisboa, Lisboa, Portugal Adecco Prestação De Serviços, Lda Tempo inteiro

    Customer Support SpecialistA challenging opportunity has arisen for a Customer Support Specialist to join our team at Adecco Prestação De Serviços, Lda. As a Customer Support Specialist, you will be responsible for providing exceptional customer service and support to clients via phone, email, or chat. You will work closely with our team to resolve...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistRoomRaccoon is seeking a highly skilled Customer Support Specialist to join our global team. As a key member of our customer service team, you will be responsible for providing exceptional support to our Benelux clients.Key Responsibilities:Provide professional, personalized responses to client queries via email, phone, and online...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Work International Tempo inteiro

    Customer Support SpecialistWork International is seeking a highly skilled Customer Support Specialist to join our team in Lisbon, Portugal. As a Customer Support Specialist, you will be responsible for handling customer inquiries and issues in a friendly and professional manner via email, chat, and phone. Key Responsibilities:Provide exceptional customer...

  • Customer Support Specialist

    3 semanas atrás


    Lisboa, Lisboa, Portugal Roomraccoon Tempo inteiro

    Customer Support SpecialistAt RoomRaccoon, we are seeking a highly skilled Customer Support Specialist to join our global team. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Provide professional, personalized responses to...